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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
March 29, 2022
Great people to deal with I bought 3 vehicles from them there service department is great as well will buy from them again when I need to up date there service department is great as well will buy from them again when I need to up date More
by STEVENSTRINGHAM58
Verified CustomerMarch 28, 2022
The service was great and the staff were very helpful and understanding but there is not enough seating for everyone to keep out of the weather understanding but there is not enough seating for everyone to keep out of the weather More
by CHITER.4576
Employees Worked With
Jenna Mayes, Corey Husketh
March 27, 2022
I normally have wonderful service here but my last visit did not go so well. I expressed my concern about my driver side back brake caliper and the damage to it that had not previously been spotted by any s did not go so well. I expressed my concern about my driver side back brake caliper and the damage to it that had not previously been spotted by any service technician. My brake pads on this caliper were significantly different levels of wear ( one was completely gone scraping and the other was full, basically brand new) and even showed my service tech and he didn’t even say anything about the damage. More
by TAYLOR46WAGNER
Employees Worked With
Jenna Mayes, Corey Husketh
March 26, 2022
This is the second Kia we have purchased from this dealership and we have only had good experiences from both the sales and his service centers. Most impressive dealership. dealership and we have only had good experiences from both the sales and his service centers. Most impressive dealership. More
by AJSSPEARING
Employees Worked With
Audri Crawford, Corey Husketh
March 24, 2022
Excellent service. We drive over an hour to use this dealership because it’s so easy and they’ve been great so far. We drive over an hour to use this dealership because it’s so easy and they’ve been great so far. More
by JAIMEECHRISMAN
Employees Worked With
Jenna Mayes, Corey Husketh
March 24, 2022
The staff was very welcoming and courteous. Audra did a great jobOf welcoming me and keeping me informed being this was my 1st trip to your dealership I have just relocated here from Florida Audra did a great jobOf welcoming me and keeping me informed being this was my 1st trip to your dealership I have just relocated here from Florida Of welcoming me and keeping me informed being this was my 1st trip to your dealership I have just relocated here from Florida. I was pleasantly surprised that my oil change and tire rotation were completed in under an hour. More
by Nelnay66
Employees Worked With
Audra
