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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
March 24, 2022
Very happy with the service. . had a slow leak in tire they cane and let me know and also fixed for me ..will continue to go back . had a slow leak in tire they cane and let me know and also fixed for me ..will continue to go back More
by boring.debbie
Employees Worked With
Jenna Mayes, Corey Husketh
March 24, 2022
Staff is very friendly, helpful, and attentive. No pressure is applied on you when looking at vehicles. The facility is very clean and welcoming. No pressure is applied on you when looking at vehicles. The facility is very clean and welcoming. More
by ltanniehill
Employees Worked With
Audrianna
March 23, 2022
Twice, in an emergency repair situation we asked for the loaner promised (& paid extra for) at the time of purchase. Twice we were told we could not have one, forcing us to rent (at our expense) a vehicle. loaner promised (& paid extra for) at the time of purchase. Twice we were told we could not have one, forcing us to rent (at our expense) a vehicle. More
by EMMIES.MAMA
Employees Worked With
Jenna Mayes
March 23, 2022
The STAFF I encountered were very professional and personable , prompt, knowledgeable about all things Telluride ! Also all staff had smiles and made eye contact. Recommend this dealership on Alco personable , prompt, knowledgeable about all things Telluride ! Also all staff had smiles and made eye contact. Recommend this dealership on Alcoa Hwy very highly! More
by judy1570
Employees Worked With
Audrianna Crawf, Corey Husketh
March 23, 2022
Very nice service department and fast service. They come and check on you throughout the process and the free snacks is a nice touch They come and check on you throughout the process and the free snacks is a nice touch More
by AMY4BLUES
Employees Worked With
Jenna Mayes, Corey Husketh
March 23, 2022
The people at Rusty Wallace are the friendliest you could ever meet. They are fast and efficient and want you to be very satisfied with their performance. They go out of their way to make your experience a h ever meet. They are fast and efficient and want you to be very satisfied with their performance. They go out of their way to make your experience a happy one. I would recommend them to my family and friends. More
by vadabasoma
Employees Worked With
Corey Husketh
March 23, 2022
It is always a good experience when I have to take my KIA Sportage in for routine service. Check in is always quick and convenient. Waiting room is comfortable with two TVs and a good supply of complimentary Sportage in for routine service. Check in is always quick and convenient. Waiting room is comfortable with two TVs and a good supply of complimentary snacks and drinks to enjoy while waiting. Service staff are very efficient and keep you informed regarding your repairs and the time it will take. More
by lhogan1112
Employees Worked With
Jenna Mayes
