Rusty Wallace Kia Alcoa

They have great customer service and very pleasant. They get you in and out at a reasonable time limit. They get you in and out at a reasonable time limit. More

I appreciate all that Corey in service does to see my auto is kept in tip top shape. auto is kept in tip top shape. More

Great service! I have always had a very good experience. With short wait times. & very helpful I have always had a very good experience. With short wait times. & very helpful More

Always seems to do what I am there fore. This time they told me there had been a recall on my motor and I didn’t know anything about it. This time they told me there had been a recall on my motor and I didn’t know anything about it. More

VERY GOOD SERVICE DEPT. PRICE WAS WHAT THEY TOLD ME ON THE PHONE. CAR WASH WITH AN OIL CHANGE, WILL BE BACK. THASNKS PRICE WAS WHAT THEY TOLD ME ON THE PHONE. CAR WASH WITH AN OIL CHANGE, WILL BE BACK. THASNKS More

Friendly staff, attention to detail, service completed on time. Getting on to hwy 129 is horrendous. time. Getting on to hwy 129 is horrendous. More

Corey down and service is a big help the dealership is one of the best dealerships I had to deal with one of the best dealerships I had to deal with More

My service advisor was pleasant and professional. He kept me informed about what was happening with my vehicle and my time estimate was accurate. He kept me informed about what was happening with my vehicle and my time estimate was accurate. More

Professional and courteous, service was done before expected and service advisor went over findings and answered questions I had. Good service, good price and comfortable waiting area. expected and service advisor went over findings and answered questions I had. Good service, good price and comfortable waiting area. More

Very poor service. No spark plugs and car wash scratched my hood. Disappointing all around. I made appointment for this service 2 weeks in advance for an oil change and No spark plugs and car wash scratched my hood. Disappointing all around. I made appointment for this service 2 weeks in advance for an oil change and a spark plug replacement at the 42000 mile maintenance requirement. Get called an easy hour after dropping it off and told there were no spark plugs anywhere in town which was the whole reason I booked the appointment. The service advisor told me I could have paid for the spark plugs at the time I placed the appointment and they would have been saved and I told her that had someone let me know that at the time I made the appointment I would have gladly done that but no one did!! Nothing like kind of blaming the customer for not doing what they did not know to do. It took another hour and a half to get just an oil change and a car wash. I should have checked it out the vehicle once it was delivered to me as I would have found a very noticeable minor scratch on my hood that was not there when I arrived. There were a few other scratches and I feel certain they will buff out but I watched someone cloth dry my vehicle and they did not point out the obvious hood scratch. I almost drove back to show it to her but if they didn't care enough to point it out to me while I was there I felt certain it was not going to be fixed while I was there. Overall just a bad experience and I don't believe I will be coming back to your service department again even though you are the closest to me. More