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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
March 20, 2022
Excellent customer service. Car. was promised back to me in 2.5 hours. Rusty Wallace Kia delivered as promised. The staff is friendly and ready to listen to my concerns. I am ve Car. was promised back to me in 2.5 hours. Rusty Wallace Kia delivered as promised. The staff is friendly and ready to listen to my concerns. I am very pleased with the service at Rusty Wallace Kia on Alcoa Highway More
by NMTNPettit
Employees Worked With
Adriana Crawford, Jenna Mayes, Corey Husketh
March 20, 2022
We had a great experience while visiting Rusty Wallace Kia Alcoa. We will definitely be back! Kia Alcoa. We will definitely be back! More
by Kia fan 4 life!
March 19, 2022
Great customer service. All of the employees were very helpful. I would highly recommend them if you’re looking for a car. All of the employees were very helpful. I would highly recommend them if you’re looking for a car. More
by Jonimarie
March 19, 2022
Everyone was friendly and helpful. One of the easiest car buying experiences I have ever had. One of the easiest car buying experiences I have ever had. More
by LNUTZELL
March 19, 2022
Courteous patient well informed Did not rush us let us make up our own mind make up our own mind More
by Mushy100
March 18, 2022
Greg Taylor was most helpful and professional in my effort to purchase a 2022 Kia telluride. I had to order the vehicle and waited a little over three months to obtain it. Greg kept me posted during th effort to purchase a 2022 Kia telluride. I had to order the vehicle and waited a little over three months to obtain it. Greg kept me posted during this period on the progress of my delivery. When it arrived, he provided me excellent service and familiarizing me with the vehicle and all the features of the vehicle. There was never any high pressure attempts to sell me any vehicle, just helping me with my desired vehicle. He gave me first class service and I would highly recommend him if you’re looking for a new or used vehicle. More
by JRT
Employees Worked With
