Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,409 reviews
March 18, 2022
Excellent! The staff is very helpful. I recommend Rusty Wallace Kia to anyone! Excellent! Excellent! The staff is very helpful. I recommend Rusty Wallace Kia to anyone! Excellent! Excellent! More
by kalashay433
Verified CustomerEmployees Worked With
March 17, 2022
Always a great time with the Rusty Wallace Kia Alcoa guys! Will and Bill are awesome! guys! Will and Bill are awesome! More
by Kia fan 4 life!
March 17, 2022
I have purchased two vehicles at this dealership and had the best service. Always great the best service. Always great More
by MELkins70
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, Corey Husketh
March 17, 2022
They got my car in very quick they were honest and didn’t try to sale me things I didn’t need the gentleman that helped me was very helpful and courteous try to sale me things I didn’t need the gentleman that helped me was very helpful and courteous More
by bohananrae
Employees Worked With
Jenna Mayes, Corey Husketh
March 17, 2022
Had to get service and looked around, the sales staff is great I would recommend using for purchasing vehicles great I would recommend using for purchasing vehicles More
by jshillings
March 17, 2022
A truly organized business where the employees are professional and helpful with their customers. The waiting area has ample space and condiments that are free to the customer… professional and helpful with their customers. The waiting area has ample space and condiments that are free to the customer… More
by Jodyjgalyon
Employees Worked With
Jenna Mayes
March 15, 2022
My good friend Steve had bought a Mustang from your lot last year and liked the service he received. After totalling my car, I needed one as soon as possible and liked the Kia Brand and the looks of the S last year and liked the service he received. After totalling my car, I needed one as soon as possible and liked the Kia Brand and the looks of the Sorento. Garry met us at the car and was so patient while I debated what to do. He was so helpful in showing me exactly what I wanted and needed. In my time of need, Garry was there and helped me find my beautiful 2022 Sorento. Thanks Garry and thanks Rusty Wallace Kia. I’d recommend everyone to visit and buy. More
by JKPATTERSON1951
Employees Worked With
Other Employees :
Audrianna in Service Dept when coating my car, Brandon Chaffins
