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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

March 15, 2022

Best service department both professional and quality work. Friendly , knowledgeable staff. Clean well stocked waiting room.would recommend Rusty Wallace Kia to everyone More

by PAULA_ABNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 15, 2022

As always, excellent service and very kind staff in spite of a lot of questions from my side. Thanks for your continued commitment to quality and customer service. More

by GL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford, Jenna Mayes, Corey Husketh
March 15, 2022

We were made to feel welcomed. Everyone was very nice and helpful. Very knowledgeable about the vehicles. More

by WRIGHT4420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise was super nice also.
March 15, 2022

Efficient, polite, attentive are the words I would use to describe the service department at this dealership. More

by apriljwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 15, 2022

The Management and Sales Team and Rusty Wallace Kia Alcoa are extremely professional. So proud we made a decision to purchase our new Telluride from this great company. More

by TRACY.PIPELINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kitts, Brandon Chaffins
March 15, 2022

They were very nice l didn't have to wait forever for a oil change More

by TRISHMUNCEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 15, 2022

They are alway helpful I. Figuring out an issue and getting it taken care of More

by JMONDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 15, 2022

Everyone was very helpful very good customer service and we are very happy we are new jeep More

by kimandstalk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hatula
March 15, 2022

Asked for bearing check didn't do it said oil low. Rod knock. Never will buy another Kia. Loud knock but no code! More

by Greg
Recommend Dealer
No
Employees Worked With
Manager. Not sure her name, Jenna Mayes, Corey Husketh
March 15, 2022

We appreciate the hospitality that was given by staff. Tycen was a Rep and did an Outstanding Job! More

by tkaysudds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tycen
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