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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
March 15, 2022
Everyone we delt with had a smile on their face and were happy to help. My wife called to schedule the coating for our vehicle and had the same experience from the representative she spoke with. We have had happy to help. My wife called to schedule the coating for our vehicle and had the same experience from the representative she spoke with. We have had a very pleasant experience. More
by pippinm7
Verified CustomerEmployees Worked With
Other Employees :
Can't remember name, but the lady who took care of finances was amazing
March 12, 2022
Audrey meet me introduce herself. Confirming my appointment for oil change and tire rotation. Let me know of free drinks and snacks. She stated that it would take 1.5 hours. She was f Confirming my appointment for oil change and tire rotation. Let me know of free drinks and snacks. She stated that it would take 1.5 hours. She was friendly and courteous. More
by WTERRAZAS
Employees Worked With
Audrey, Jenna Mayes
March 12, 2022
This is the second vehicle I have bought from this dealership as the experience whether buying or servicing a vehicle is always superior. Dave Autry has always looked after our best interests. dealership as the experience whether buying or servicing a vehicle is always superior. Dave Autry has always looked after our best interests. More
by AJSSPEARING
March 12, 2022
Very professional yet down to earth people. Tycen was awesome to work with! We highly recommend him and the dealership. Prices were really good and we walked out of there with a beautiful 2019 Tycen was awesome to work with! We highly recommend him and the dealership. Prices were really good and we walked out of there with a beautiful 2019 Kia Soul. Thanks, Rusty Wallace Kia of Alcoa! We are definitely happy campers! 😊 More
by Janie K.
Employees Worked With
Tycen
