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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

March 10, 2022

Sales rep (BJ) was very knowledgeable about the electric car. Most reps at other dealerships are not. More

by samsjoy89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
March 10, 2022

Rusty Wallace Kia service department has Great customer service and provides excellent amenities while I wait for my vehicle service to be completed. More

by JUSTINWP1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 09, 2022

Excellent service, attentive staff, time quoted for work was accurate, all around provided great service. More

by amy.wrytes.stuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 09, 2022

When we arrived we were greeted by David Autry. He was pleasant and helpful. He answered all of our questions and made our purchase easy. I would highly recommend him. This is a great dealership More

by CAROLYNT001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

They are friendly as family and go above an beyond to make sure everything is working properly! The car wash afterwards is so nice too! More

by KahlenHibbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 09, 2022

From the waiting room refreshments to the friendliness of the staff, Overall experience was very pleasant, I'll definitely be going back to have my car serviced when time comes. More

by dbaker7502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri Crawford
March 08, 2022

My experience was very pleasant. The staff were nice and accommodated my limited time schedule. I would definitely recommend Greg Taylor and Rusty Wallace Kia to a friend. More

by rachellillard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
March 08, 2022

These people are the epitome of customer service. They treat you well and keep you informed. Excellent staff! More

by USMCCOP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 08, 2022

Great customer service, the snack bar is a must have and I love the fact they have a nice one while I wait. More

by NUAN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
March 08, 2022

This is my second vehicle purchased from Rusty Wallace Kia Alcoa and my third Kia vehicle overall. I feel comfortable with the staff here, they are all very informative and friendly. More

by JKELLEY1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Groves
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