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Rusty Wallace Kia Alcoa
Louisville, TN
6,412 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,412 reviews
Verified Customer
February 05, 2022
My 7 year old Sedona needed a 10k repair for a system that was built poorly. When I tried to trade in, they offered me very little and much less than I ended up getting for it. We are done with Kia. Thei that was built poorly. When I tried to trade in, they offered me very little and much less than I ended up getting for it. We are done with Kia. Their service has greatly declined. I did not appreciate how my time with them ended after 12 years of being a loyal customer of this dealer and their service center. More
by Veryunhappycustomer
Employees Worked With
Clay Magee
February 03, 2022
Aubrey was a very knowledgeable and personable. He had great knowledge base and was friendly and easy to talk with, I couldn’t recommend him enough, if you need a Kia go see Aubrey at Alcoa Rusty Wallace great knowledge base and was friendly and easy to talk with, I couldn’t recommend him enough, if you need a Kia go see Aubrey at Alcoa Rusty Wallace Kia. More
by johnyoakums
February 03, 2022
Always professional and attentive. Service team works very hard to keep schedule for appointments and keeps you informed on the progress of your service. very hard to keep schedule for appointments and keeps you informed on the progress of your service. More
by WNB.WOOD
Employees Worked With
ALEX FERRER
February 03, 2022
After taking my car in and spending money to fix an issue the issue was not resolved so we are now forced to make a subsequent trip in hopes that we will be able to get the issue fixed, I’m curious to see if the issue was not resolved so we are now forced to make a subsequent trip in hopes that we will be able to get the issue fixed, I’m curious to see if the next trip will be additional labor charges since the issue was not fixed the first time More
by Huskey3003
Employees Worked With
Unsure who assisted us
February 02, 2022
I buy all my KIAs from Rusty Wallace KIA of Alcoa. Best place ever period. place ever period. More
by NUAN78
