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Rusty Wallace Kia Alcoa
Louisville, TN
6,412 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,412 reviews
February 02, 2022
Very friendly. Very knowledgeable. We bought the car at Rusty Wallace KIA in December. I took it back yesterday for the for the protection coating. They did a great job. Rusty Wallace KIA in December. I took it back yesterday for the for the protection coating. They did a great job. More
by ineta_moore
Verified CustomerEmployees Worked With
Other Employees :
I did not get the person’s name yesterday
February 02, 2022
Honest staff easy transaction helpful and knowledgeable great buyer experience. Helpful information and met my needs for the vehicle I wanted and was delivered on time. great buyer experience. Helpful information and met my needs for the vehicle I wanted and was delivered on time. More
by PAUL BREITWEISER
February 02, 2022
They were very helpful and gave us as many options as possible to make sure we were happy with the final decision. They were patient and fast paced on getting us through the process and made us a very ha possible to make sure we were happy with the final decision. They were patient and fast paced on getting us through the process and made us a very happy family with a very nice new car! More
by Sharekcrystal105
Employees Worked With
Ronnie , Brandon Chaffins
February 01, 2022
The technicians are rude and not helpful. Only reason I am rating 3 stars is for the service manager. She was very kind, and offered other solutions. am rating 3 stars is for the service manager. She was very kind, and offered other solutions. More
by missab313
Employees Worked With
Jenna Mayes, ALEX FERRER
January 30, 2022
So happy I chose this dealership for my first new car purchase! Greg made everything so easy and was so helpful during the whole process! He went over everything about the car, went over the steps durin purchase! Greg made everything so easy and was so helpful during the whole process! He went over everything about the car, went over the steps during the car buying process and made sure we knew what was going on. Would recommend to anyone !! More
by kristengoldrich16
Employees Worked With
January 30, 2022
I like the service I receive each time I visit. I recently did a trade in and Bill was very helpful. recently did a trade in and Bill was very helpful. More
by Demangirl88
January 30, 2022
I've always had good experiences,in their service dept. and with the sales dept. and with the sales dept. More
by JRFRANZELLO
