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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,412 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,412 reviews

January 29, 2022

I got there early for my appointment. They took me right away. Granted they weren't able to fix my problems due to parts being discontinued. But they did give me a lead where I might get helped. More

by pearson-dennis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 29, 2022

It was a smooth process and very professional. The dealership was exceptionally clean and pleasant More

by RV207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

The entire sales and management staff at Rusty Wallace KIA Alcoa Hwy is courteous and professional! I will never buy from anywhere else! More

by mcneely32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

The staff was friendly and helpful. Waiting area clean and well stocked. Restroom clean and well stocked More

by Thebev5724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
January 28, 2022

They were very helpful, polite and very professional. They got work done quicker than thought which was a plus More

by VOLSDONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Chase Cass
January 28, 2022

Always red carpet treatment whether in sales or service. Customer satisfaction is always an emphasis. More

by randall6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bunton
January 27, 2022

I was charged to much for the service I got .when my wife picked up the Kia the steering wheel fell in her lap .And it took 5 weeks to fix it. I will never own a Kia again More

by j.amburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALEX FERRER, Chase Cass
January 27, 2022

Great service. The woman who managed the service desks was especially helpful. I’m grateful for the free car wash; however, the quality of the wash is poor and not up to the standards of the rest of th More

by cdemarest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Jenna Mayes
January 27, 2022

They were able to get my car done very fast and they had a lot of accommodations to make you comfortable as you wait. More

by SIERRANICOLELISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 27, 2022

I have had my 2020 kia soul for a year and a half and have been very pleased with the service More

by Joneswilma678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know any names
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