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Rusty Wallace Kia Alcoa
Louisville, TN
6,412 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,412 reviews
January 29, 2022
I got there early for my appointment. They took me right away. Granted they weren't able to fix my problems due to parts being discontinued. But they did give me a lead where I might get helped. away. Granted they weren't able to fix my problems due to parts being discontinued. But they did give me a lead where I might get helped. More
by pearson-dennis
Verified CustomerEmployees Worked With
ALEX FERRER
January 29, 2022
It was a smooth process and very professional. The dealership was exceptionally clean and pleasant dealership was exceptionally clean and pleasant More
by RV207
January 29, 2022
The entire sales and management staff at Rusty Wallace KIA Alcoa Hwy is courteous and professional! I will never buy from anywhere else! KIA Alcoa Hwy is courteous and professional! I will never buy from anywhere else! More
by mcneely32
January 27, 2022
I was charged to much for the service I got .when my wife picked up the Kia the steering wheel fell in her lap .And it took 5 weeks to fix it. I will never own a Kia again picked up the Kia the steering wheel fell in her lap .And it took 5 weeks to fix it. I will never own a Kia again More
by j.amburn
Employees Worked With
ALEX FERRER, Chase Cass
January 27, 2022
Great service. The woman who managed the service desks was especially helpful. I’m grateful for the free car wash; however, the quality of the wash is poor and not up to the standards of the rest of th was especially helpful. I’m grateful for the free car wash; however, the quality of the wash is poor and not up to the standards of the rest of the dealership. Still, the actual service was excellent. More
by cdemarest
Employees Worked With
David, Jenna Mayes
