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Rusty Wallace Kia Alcoa
Louisville, TN
6,412 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,412 reviews
January 26, 2022
Always great, friendly customer service at KIA Alcoa!! The service department makes it so easy and quick to stop in for our oil changes. Wouldn't go anywhere else. The service department makes it so easy and quick to stop in for our oil changes. Wouldn't go anywhere else. More
by Peggi Vincent
Verified CustomerEmployees Worked With
ALEX FERRER
January 26, 2022
Friendly, efficient, very clean, prompt, accomadating, will offer a loaner for lengthy repairs, keeps you informed of the status of repairs will offer a loaner for lengthy repairs, keeps you informed of the status of repairs More
by CTDYER1234
Employees Worked With
Luke service tech, Jenna Mayes
January 25, 2022
I went in to trade my 2016 Sorento which I bought from B.J. It was not in the best shape to say the least.B.J. and Court went to work and within a short amount of time I was leaving with a fabulous 2019 J B.J. It was not in the best shape to say the least.B.J. and Court went to work and within a short amount of time I was leaving with a fabulous 2019 Jeep Grand Cherokee. These guys have gone above and beyond every single time we have traded with them and I regularly recommend people to go see them. They are straight forward, efficient, and honest. I honestly will not go to another car dealership unless these dudes retire. They are the best at what they do. Period! More
by chrisbarbour70
January 25, 2022
Our salesman was wonderful. He called different times to let us know what was going on with getting the vehicle there and he was wonderful to work with. However, I think the other employees could have been let us know what was going on with getting the vehicle there and he was wonderful to work with. However, I think the other employees could have been friendlier and at least spoke. More
by MISTY32
Employees Worked With
Tycen Bell, Brandon Chaffins
January 25, 2022
This was my first time at this Kia dealership, and I felt comfortable and well-treated from the time I walked in the door. Buying a new car can be so stressful, but this was really fun! comfortable and well-treated from the time I walked in the door. Buying a new car can be so stressful, but this was really fun! More
by caseysams1
January 25, 2022
I used this dealer for my last 4 cars.Their service dept, mechanics are a fantastic group,I dont feel like I m being ripped off. The sales dept especially Greg Taylor! Everyone dreads trading but Greg was a mechanics are a fantastic group,I dont feel like I m being ripped off. The sales dept especially Greg Taylor! Everyone dreads trading but Greg was awesome!!! More
by MIRIAMMCKEEHAN
Employees Worked With
