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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,412 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,412 reviews

January 23, 2022

This dealership has some awesome mechanics i bought kia because of their service dept dependable More

by MIRIAMMCKEEHAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

KIA of Alcoa Highway always provides great service. The first time I walked on the lot and purchased my vehicle to every time I get my car serviced it is a great experience. More

by allisonbrogers16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
January 22, 2022

Good experience but they had to order a part to repair the driver’s seat movement. More

by Bill
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
January 21, 2022

Excellent customer service! Very happy with my new Kia! Had to go in for a recall and they were very thorough! More

by star1980.aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Cass
January 21, 2022

Service advisors were very knowledgeable work was done quickly and efficiently and on time Good job thank you More

by Yankee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
January 21, 2022

Such professional staff but personable and considerate.. Would recommend KIA Alcoa to anyone! Working with Jenna and Corey was a pleasure..hope they hang in there More

by dwitt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
January 21, 2022

Always very professional and courteous. Try to work with you about your car and appts. More

by Lindasuethomas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bunton
January 21, 2022

Time was great. Disappointed they did not clean inside of car like last time. Overall experience was good. More

by rfarren333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Chase Cass
January 21, 2022

Great place to have car or Suv from.not to for fom my home. Great More

by amwhitis81@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Husketh
January 20, 2022

I had a issue with my optima. Alex my service advisor was amazing on explaining and making the entire process seamless and comfortable. Kept me updated on the process. And most important,was able to deliver More

by Option b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shout out to the technician that replaced the engine. , ALEX FERRER
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