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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
January 06, 2022
Have always been greeted with care and concern. Very pleasant folks and service on my new Soul has been great. Love that you wash the car after the service is completed. Thanks so much. pleasant folks and service on my new Soul has been great. Love that you wash the car after the service is completed. Thanks so much. More
by cozierosi3
Employees Worked With
Sales, G Taylor and Denise in the office. Great people. , Jenna Mayes, Corey Husketh
January 06, 2022
They are always super helpful and accommodating. They explain everything easily and don’t try to pull any crap. Nor do they prey on the young girl that doesn’t know anything about cars and try to sell me explain everything easily and don’t try to pull any crap. Nor do they prey on the young girl that doesn’t know anything about cars and try to sell me a bunch of stuff I don’t need More
by jesseakay22
Employees Worked With
ALEX FERRER
January 06, 2022
This was the most pleasant experience that I have ever had during any vehicle purchase. All of the staff at Rusty Wallace Kia we're truly customer oriented. I would recommend this dealership to family and had during any vehicle purchase. All of the staff at Rusty Wallace Kia we're truly customer oriented. I would recommend this dealership to family and friends alike. More
by daglenn2
January 05, 2022
Excellent customer service! BJ was awesome..very thorough with explaining all the features of my car.. I love my new Sportage! with explaining all the features of my car.. I love my new Sportage! More
by star1980.aj
January 05, 2022
Excellent and Payless process BJ was great quick on notification and provide a detailed run down of the process and requirements. All involved in the process were straight to the point and professiona notification and provide a detailed run down of the process and requirements. All involved in the process were straight to the point and professional, I was in and out in less than 2 hours with a great new Telluride. More
by jreust0
