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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
December 21, 2021
Greg Taylor did an exceptional job taking care of my needs. Easily the best car salesman I have dealt with. needs. Easily the best car salesman I have dealt with. More
by mharris18
December 21, 2021
Great service center! I was really surprised by the visit. The cost was fair, much better than I expected. The staff were very friendly and helpful. visit. The cost was fair, much better than I expected. The staff were very friendly and helpful. More
by JKELLEY1967
Employees Worked With
Jenna Mayes
December 21, 2021
The staff at Rusty Wallace Kia was extremely kind and helpful. Everyone there was very professional, and I have absolutely no regrets chosing them! helpful. Everyone there was very professional, and I have absolutely no regrets chosing them! More
by JUSTINMONKS1121
Employees Worked With
Other Employees :
Brandon Chaffins, Dylan Hatula, Chase Cass
December 20, 2021
Alex was the face of my introduction to Service and what a wonderful beginning! He was kind, attentive, knowledgable, informative and throughout the process of my Telluride being with them, kept me informed a wonderful beginning! He was kind, attentive, knowledgable, informative and throughout the process of my Telluride being with them, kept me informed, answered all my questions and voiced genuine concern for the impact my car being with them! These kindness are rare in today's society and almost unheard of the automotive industry. Alex is truly a great asset to Rusty Wallace, and me as a consumer! Thank you Alex and your teammates who worked on my vehicle, providing excellent and conscience service! I look forward to, rather than dread future encounters! Thank you RW for hiring not only great and honest Sales Staff (ie: Brandon and Aubrey), but, following through with your Service Department as well! Gratitude and no regrets! More
by drenfroe717
December 20, 2021
My experience with Kia is that your employees are very knowledgeable in their job. Also, very nice and clean facility.keep up the good work knowledgeable in their job. Also, very nice and clean facility.keep up the good work More
by MELISSAPARTIN621
Employees Worked With
Jenna Mayes, Corey Husketh
December 20, 2021
We had a good experience when we returned to This dealership to sell back our Sorento. We found Greg Taylor to be extremely helpful and friendly in his interaction with us. He seemed to go above and dealership to sell back our Sorento. We found Greg Taylor to be extremely helpful and friendly in his interaction with us. He seemed to go above and beyond our expectations. More
by mslinda3
December 19, 2021
Everyone is really nice. Answered any questions had. They were not pushy. We will use them again. were not pushy. We will use them again. More
by JEFFCAROLHOWELL
Employees Worked With
