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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
December 16, 2021
I was very pleased with the service I received with my recent visit to the service department at Rusty Wallace Kia. All required service was finished very quickly and completely to my satisfaction. I was recent visit to the service department at Rusty Wallace Kia. All required service was finished very quickly and completely to my satisfaction. I was especially pleased with the way all service personnel treated me, going out of their way to make sure I was taken care of. I wanted to make a special mention of appreciation to David, my initial contact with the service department. He answered all my questions and kept me informed on the progress of my requested service. More
by mikesmagna750
Verified CustomerEmployees Worked With
David, Jenna Mayes
December 16, 2021
The sales manager and salesman are very professional and helpful in explaining about my automobile I bought. helpful in explaining about my automobile I bought. More
by FLORALAFFR
December 15, 2021
The first day we arrived at the dealership ,we were met by this nice salesman, Tycen, we told him what we were looking for and he put us right on it, that was the beginning of a nice car buying trip, great by this nice salesman, Tycen, we told him what we were looking for and he put us right on it, that was the beginning of a nice car buying trip, great dealership, great people , this was Friday evening , so Monday morning we had our car. More
by mikeporter720
Employees Worked With
Tycen Bell and Caleb from financing, Brandon Chaffins
December 15, 2021
Do you have a great service department people are very nice and always take care of Me thank you have a merry Christmas and happy new year nice and always take care of Me thank you have a merry Christmas and happy new year More
by GMBPins51
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
December 15, 2021
came in With a 35 mo old lease optima, Battery would not start car numerous times Alex Ferrara confirmed my suspicions of a bad cell. They tested and confirmed my suspicions. A new bsttery was installed u start car numerous times Alex Ferrara confirmed my suspicions of a bad cell. They tested and confirmed my suspicions. A new bsttery was installed under warranty in less than an hour total...Great service. and free snacks and drinks. More
by RPAGE41
Employees Worked With
ALEX FERRER
December 15, 2021
Bill and the entire team at the dealership were great to work with. So Happy! work with. So Happy! More
by Todd
December 15, 2021
Super great experience, couldn’t be happier with sales personnel and managers. Very easy process!!! personnel and managers. Very easy process!!! More
by CM2323
