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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
December 14, 2021
We had a great experience with rusty wallace kia of Alcoa. Ron helped us find the perfect car for our family and we didn’t feel pressure at all. In a market where many vehicles were marked up by thousa Alcoa. Ron helped us find the perfect car for our family and we didn’t feel pressure at all. In a market where many vehicles were marked up by thousands, we paid MSRP. More
by shaymac8688
Verified CustomerEmployees Worked With
Ron
December 14, 2021
Overall, I was very satisfied. Easy process, very professional and friendly group. I would highly recommend this dealership professional and friendly group. I would highly recommend this dealership More
by Shelly38
December 13, 2021
It was ok but they should have told us they was having a sale with $5000 over Kelley blue book for your trade-in in the next two weeks. sale with $5000 over Kelley blue book for your trade-in in the next two weeks. More
by COLLINSR72
Employees Worked With
Did not work with some of These people
December 10, 2021
Consistently good service that keeps appointment times realistic. Jenna and the other service advisors have been great to deal with over the years. Wouldn't hesitate to buy another car from here. realistic. Jenna and the other service advisors have been great to deal with over the years. Wouldn't hesitate to buy another car from here. More
by KIAFan
Employees Worked With
Jenna Mayes
December 09, 2021
The service center was great at getting the car fixed in a timely manner even though shipping delayed in it being over a week. Biggest issue was given a rental car that was dirty on the inside and within mi a timely manner even though shipping delayed in it being over a week. Biggest issue was given a rental car that was dirty on the inside and within minutes of being in the car, the gas light came on. More
by jrwingsfan814
Employees Worked With
Corey Husketh
December 09, 2021
Our experience at Rusty Wallace Kia was very enjoyable, our salesman was so honest; as though he was on our side, not a representative of a dealership. All promises were kept, and we were informed at every our salesman was so honest; as though he was on our side, not a representative of a dealership. All promises were kept, and we were informed at every step of the process. This is definitely a dealership that you can trust! More
by REATHATHARP
