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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
December 09, 2021
Very friendly and helpful staff.Negotiation went very Very friendly and helpful staff. Negotiation went very smoothly. I will definately recommend and visit again. Very friendly and helpful staff. Negotiation went very smoothly. I will definately recommend and visit again. More
by DEBACE16
Verified Customer
December 09, 2021
Service center procedures were well organized from initial write up to final overview of vehicle with service writer. Waiting room with free condiments is a nice touch. initial write up to final overview of vehicle with service writer. Waiting room with free condiments is a nice touch. More
by Wyatt
Employees Worked With
ALEX FERRER
December 08, 2021
I had scheduled an appointment and was greeted immediately on arrival even though it was raining. My service technician explained everything they would be doing and I was invited to wait in the c immediately on arrival even though it was raining. My service technician explained everything they would be doing and I was invited to wait in the customer lounge area. The work was done promptly and was exactly what I had expected. It was a pleasant experience and I would recommend this dealership to anyone I know if they are in the market for a Kia. More
by paaron
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
December 08, 2021
Professional, made buying a car such a smooth experience! Everyone was very personable and friendly. Everyone was very personable and friendly. More
by HLong2015
December 08, 2021
We had an excellent experience with this dealership. Everyone we encountered was very knowledgeable and friendly. Everyone we encountered was very knowledgeable and friendly. More
by SUZANNECALDWELL52
December 08, 2021
Very pleased with the sales and service departments. Provided streamlined customer service for us! Made it a very enjoyable process to get a new car and to get service done. Provided streamlined customer service for us! Made it a very enjoyable process to get a new car and to get service done. More
by gassrn
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
December 08, 2021
Amazing service ! And great personnel especially Cory in service department! They are the greatest don’t go anywhere else! service department! They are the greatest don’t go anywhere else! More
by christianantonini63
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
