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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
December 07, 2021
Purchasing a vehicle has never been a more pleasant experience! Our salesman Greg Taylor was exceptional and a joy to do business! He got us an amazing deal, there was no guesswork when it came to our experience! Our salesman Greg Taylor was exceptional and a joy to do business! He got us an amazing deal, there was no guesswork when it came to our financing and I never felt pressured to purchasing anything I didn't want. My expectations of how car buying should be were far exceeded! If you're looking for a car you'll love, hassle free financing and the most personable, funny, geniune salesman around, visit Rusty Wallace Kia and ask for Greg Taylor! More
by Telltaleheart13
Employees Worked With
Verified CustomerDecember 06, 2021
Terry Cook was very friendly and courteous. He wasn’t pushy at all. When we went to Denice Burris, she also was extremely friendly and courteous. Others were friendly even though they weren’t working w pushy at all. When we went to Denice Burris, she also was extremely friendly and courteous. Others were friendly even though they weren’t working with. Your car selection was minimal, but Terry led us straight to the Niro and we liked and bought it. More
by ineta_moore
December 06, 2021
The service rep was professional and informative. Gave me a timeline which was met. The waiting room was clean and had snacks and drinks. The bathroom was very clean. My car when delivered was washed and pri a timeline which was met. The waiting room was clean and had snacks and drinks. The bathroom was very clean. My car when delivered was washed and price was reasonable. Thank you made getting service comfortable. Having a carwash was a bonus. More
by EL15BER
Employees Worked With
Corey Husketh
December 06, 2021
Since purchasing my vehicle a year ago I have had it serviced at dealership. My experience has been extremely good. The staff is very courteous and always willing to answer any questions I have had. My serviced at dealership. My experience has been extremely good. The staff is very courteous and always willing to answer any questions I have had. My appointments are always on time. Thank you. More
by andrea.tarbell
Employees Worked With
ALEX FERRER
December 06, 2021
Great customer service and finance service. The experience was not rushed nor pushy. I was told in and outs of each vehicle I looked at. experience was not rushed nor pushy. I was told in and outs of each vehicle I looked at. More
by Lisa.taylor
December 06, 2021
What a wonderful experience! None of the usual vulture tactics of some dealers.Everyone we interacted with was professional and friendly. Our salesman asked questions to help us determine what we needed. tactics of some dealers.Everyone we interacted with was professional and friendly. Our salesman asked questions to help us determine what we needed. More
by LESPATZ
