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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
December 06, 2021
What a wonderful experience! None of the usual vulture tactics of some dealers.Everyone we interacted with was professional and friendly. Our salesman asked questions to help us determine what we needed. tactics of some dealers.Everyone we interacted with was professional and friendly. Our salesman asked questions to help us determine what we needed. More
by LESPATZ
December 05, 2021
The personal were friendly and welcoming. They greeted you as you came in the bay area. They escorted you to the waiting room where they went thru what was available such as snacks, tv and wifi. Definitel you as you came in the bay area. They escorted you to the waiting room where they went thru what was available such as snacks, tv and wifi. Definitely going to keep coming back for services done to my car. More
by CGELSEA2013
Employees Worked With
Jenna Mayes
December 04, 2021
Corey Husketh is a huge asset to your service department. He went above and beyond to help us get finished quickly due to an unexpected doctor appointment that came up at the last minute. He went above and beyond to help us get finished quickly due to an unexpected doctor appointment that came up at the last minute. More
by K.SIMMONS88
Employees Worked With
Corey Husketh
December 04, 2021
Organized and was very timely for my service. They did what they were supposed to. Always enjoy the free wash they give. what they were supposed to. Always enjoy the free wash they give. More
by 11JVANN
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
December 04, 2021
Everyone was very friendly and paid attention to the details of my proble. They spent a lot of time finding the problem including having a mechanic drive it home details of my proble. They spent a lot of time finding the problem including having a mechanic drive it home More
by direlle
Employees Worked With
Corey Husketh
December 03, 2021
This was our first visit to the service department after purchasing our Kia Telluride. The service managers were very friendly, explained what they would be doing and how long it would take, and all went we purchasing our Kia Telluride. The service managers were very friendly, explained what they would be doing and how long it would take, and all went well. More
by Audi shopper
Employees Worked With
Jenna Mayes
