Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
November 30, 2021
This is my first Kia and the “white glove” service exceeded my expectations!! The wait time was right on the estimate, they have a nice area to wait in that felt clean and well kept. The snacks and dr exceeded my expectations!! The wait time was right on the estimate, they have a nice area to wait in that felt clean and well kept. The snacks and drinks were a pleasant surprise! They even washed my car! Absolutely the best service experience I’ve ever had! More
by AMANDAWALKER
Verified CustomerEmployees Worked With
Stephen Patterson, Jenna Mayes
November 29, 2021
Had my oil changed- the coupon I had was not applied. My fluids were not topped off, when I picked my car up my keys were in the ignition (I asked for them to be put somewhere else specifically) the paperwo fluids were not topped off, when I picked my car up my keys were in the ignition (I asked for them to be put somewhere else specifically) the paperwork was not gone over with me, and then my battery died two days later. Could have been avoided if paper work was gone over. More
by kerrigon.g
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 28, 2021
We have bought three Kia cars from this dealership! I feel like that in itself tells the story! Wonderful people and great service! feel like that in itself tells the story! Wonderful people and great service! More
by chris22stuckey
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, Corey Husketh
