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Rusty Wallace Kia Alcoa

Louisville, TN

Overview
Employees
Reviews
Vehicles
4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

November 29, 2021

Had my oil changed- the coupon I had was not applied. My fluids were not topped off, when I picked my car up my keys were in the ignition (I asked for them to be put somewhere else specifically) the paperwo More

by kerrigon.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
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November 29, 2021

Excellent service, arrived early and left early. Great service department and amenities for the brief wait. More

by CHARLES.ERWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
Report | Print
November 29, 2021

Easy to make an appointment. Nice service writer and explained the services preformed. Good waiting area. More

by MKFRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, Chase Cass
Report | Print
November 29, 2021

We didn’t have to wait long and service was excellent as always. Thanks to all. More

by grace4eachday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
Report | Print
November 28, 2021

We have bought three Kia cars from this dealership! I feel like that in itself tells the story! Wonderful people and great service! More

by chris22stuckey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes, Corey Husketh
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November 27, 2021

Excellent communication and customer service. The work was done quickly and I was very pleased. More

by NIKE4058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
Report | Print
November 27, 2021

When I brought my car in for service they kept me informed of what they were doing they were friendly and very professional. More

by TRENTHAM1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
Report | Print
November 27, 2021

Everyone was very professional and friendly. The waiting room and bathrooms were also very clean. More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
Report | Print
November 26, 2021

They got me in quickly. Were very kind and attentive. Made me feel like I was being took care of. More

by VIRGINIA.C_BOWLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
Report | Print
November 26, 2021

Everything went great and in a timely fashion. I would highly recommend The service center again More

by BBISSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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