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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

November 25, 2021

Staff very friendly, efficient and helpful. Waiting area clean , we s very pleased with my experience at Rusty Wallace Kia, Louisville, Tn. More

by hconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
Nov 25, 2021 -

hconnor responded

I

November 25, 2021

Ron was great to work with in helping me to find my new car! Loving my K5! More

by jessicablack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron , Clay Magee
November 25, 2021

Quality service and friendly faces! They explained everything and were very thorough. Will go again More

by hward09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 25, 2021

Everyone was very nice and accommodating. E Loved doing business with this dealership! Thank you! More

by makayladawn.64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise , Dylan Hatula
November 25, 2021

Ron Groves made this transaction one of the easiest of my life. I highly recommend working with him and Rusty Wallace Kia. More

by tnorriscbw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Groves , Brandon Chaffins
November 25, 2021

They always set my appointment within a timely manner (within 2 days), they never laugh when I explain weird smells and sounds, they are always respectful to my family and myself, they will always get my More

by AMYPETE720AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
November 24, 2021

My first purchase with this dealership - very please. Aubrey has been extra patient and helpful. More

by jody398
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
November 24, 2021

Pleasant and efficient staff always gets your car serviced in a timely manner. Plus a clean waiting area with lots of good free snacks. More

by RENEESPURLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 24, 2021

Not only are they always professional, they perform their work quickly and without price gouging. More

by T. Erwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
November 24, 2021

Alex worked hard to get my vehicle fixed a great time frame. Thanks!! I wish KIA roadside service worked as efficient as Rusty Wallace KIA service department. More

by M. Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
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