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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
November 24, 2021
Alex worked hard to get my vehicle fixed a great time frame. Thanks!! I wish KIA roadside service worked as efficient as Rusty Wallace KIA service department. frame. Thanks!! I wish KIA roadside service worked as efficient as Rusty Wallace KIA service department. More
by M. Carter
Employees Worked With
ALEX FERRER
November 24, 2021
Work was completed in a timely manner. The customer waiting facilities was comfortable. No problems with getting the needed service. waiting facilities was comfortable. No problems with getting the needed service. More
by curtisr225
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 23, 2021
We have done business with this dealership for abt. 10 years and always felt good about our experiences with both the car and the service. Will always return for both car and service. years and always felt good about our experiences with both the car and the service. Will always return for both car and service. More
by jbmclaghlin
Employees Worked With
Jenna Mayes
November 23, 2021
Love the salesman very sweet! Great team of people and very quick. Happy with my kia very quick. Happy with my kia More
by JLASSITER45
November 23, 2021
I had the greatest experience choosing my new vehicle. I wasn't sure what I wanted. But Bill Raybourne was very patient with me. I visited Rusty Wallace Kia 3 times before I decided, as well as three other wasn't sure what I wanted. But Bill Raybourne was very patient with me. I visited Rusty Wallace Kia 3 times before I decided, as well as three other competitors. I am very pleased with my decision so far.Ron Groves also helped me one day when Bill Baybourne wasn't there. He was very patient and kind as well.Both we're very knowledgeable. Job well done! More
by HICKMANR60098
