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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
November 18, 2021
Squeezed me into their schedule same-day to accommodate Squeezed me into their schedule same-day to accommodate my schedule. Did not have to wait long for the new tires Squeezed me into their schedule same-day to accommodate my schedule. Did not have to wait long for the new tires More
by JOELMBRUCE
Verified CustomerEmployees Worked With
ALEX FERRER
November 18, 2021
Friendly, efficient, and great price. They know their cars and go out of their way to ensure your happy and know what’s going on throughout the whole process. cars and go out of their way to ensure your happy and know what’s going on throughout the whole process. More
by OrIdVaTn
November 17, 2021
Greg Taylor and Dylan Hattula took fantastic care of us! They went over and above to help us and answer all our questions. They went over and above to help us and answer all our questions. More
by abidingglory
Employees Worked With
Other Employees :
Jenna Mayes, Clay Magee, Dylan Hatula
November 17, 2021
They diagnosed the problem ordered the part and put me in a loaner car and we got our car back in a few days. Everyone was very courteous like they always are. Always a good experience! a loaner car and we got our car back in a few days. Everyone was very courteous like they always are. Always a good experience! More
by Judynumber2
Employees Worked With
Jenna Mayes, Corey Husketh
November 17, 2021
A smooth and easy experience with the best customer service! Plus the fairest prices! 10/10 recommend this dealership. service! Plus the fairest prices! 10/10 recommend this dealership. More
by CARR2244
November 17, 2021
The staff was so friendly and helpful, amazing customer service! I came in for an oil change, no wait at all and my car was finished un 30 or 35 minutes! service! I came in for an oil change, no wait at all and my car was finished un 30 or 35 minutes! More
by Dhancock1994
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
