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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
November 15, 2021
Came in without an appointment, due to a sudden warning light. Alex was great and worked me right in. Your customer service department people are the best. light. Alex was great and worked me right in. Your customer service department people are the best. More
by MWEST97748
Employees Worked With
ALEX FERRER
November 14, 2021
Our Kia Soul’s engine died while on vacation about an hour away. We had it towed here to Rusty Wallace Kia. Brad knew right away what needed to be done, had the car checked in and looked over, set our lo hour away. We had it towed here to Rusty Wallace Kia. Brad knew right away what needed to be done, had the car checked in and looked over, set our loaner car up, and the fixed the car (all under warranty, too). And they were even finished with our car a week earlier than they said it would be! New engine (Kia covered) and belts and hoses (that we covered on our own) and we have a like new Kia Soul! We’re Kia lifers now! Thanks Rusty Wallace Alcoa Kia Service! Brad and the rest of the crew, you rock! More
by slimgp30
Employees Worked With
Brad, Jenna
November 12, 2021
Gret expereience with this dealership. Salesman was very knowledgeable and thourgh with explaination of features and process. Mr King was great and also Mr Magee. Would highly recommend them to friends and knowledgeable and thourgh with explaination of features and process. Mr King was great and also Mr Magee. Would highly recommend them to friends and family. More
by CWKJR01
