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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
November 08, 2021
Great customer service - Jenna always is friendly and helpful. Realistic turnaround times on service. Wifi in the lounge is nice - as I can work as my car is getting serviced. helpful. Realistic turnaround times on service. Wifi in the lounge is nice - as I can work as my car is getting serviced. More
by KIAFan
Employees Worked With
Jenna Mayes
November 07, 2021
Greg was terrific and helpful from setting up the convenient appointment after work during the week to providing the vehicle details before the test drive and he even stayed late to help while we tra convenient appointment after work during the week to providing the vehicle details before the test drive and he even stayed late to help while we transferred our things to our newly purchased Kia. More
by Ladybugs77
November 07, 2021
Your dealership helped myself and my wife look at pick out the right vehicle for our needs at the right price. Having had total knee was mindful of that fact . And showed us SUVs as it was easier for me t out the right vehicle for our needs at the right price. Having had total knee was mindful of that fact . And showed us SUVs as it was easier for me to get in and out. Bless him as he seemed like he truly caref More
by Alanmoorehead
November 07, 2021
Great dealer treated us good They had the car we wanted Great dealer treated us good They had the car we wanted and the parts Department was also good Great dealer treated us good They had the car we wanted and the parts Department was also good More
by SCOTTBASSITT
November 06, 2021
My salesperson, Aubrey Chaffins was knowledgeable about the Niro, an electric car. He showed me the essential features, was appropriately helpful, and made the buying experience as painless as possible. the Niro, an electric car. He showed me the essential features, was appropriately helpful, and made the buying experience as painless as possible. More
by Carol
November 05, 2021
Everyone was helpful, friendly, professional and knowledgeable! We had an overall wonderful experience and would not hesitate to refer our friends! knowledgeable! We had an overall wonderful experience and would not hesitate to refer our friends! More
by mandmbritton
Employees Worked With
Dylan Hatula
