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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
November 05, 2021
All transaction were accomplished without issue.The staff are friendly and knowledgeable.I would highly reccomend them to anyone looking to purchase a KIA.. are friendly and knowledgeable.I would highly reccomend them to anyone looking to purchase a KIA.. More
by lldrager
Employees Worked With
Brandon Chaffins, Dylan Hatula
November 05, 2021
I had a “low tire” icon in my dash. The service department got me in without an appointment, filled all four tires. All were kind and helpful. department got me in without an appointment, filled all four tires. All were kind and helpful. More
by EMMIES.MAMA
Verified CustomerEmployees Worked With
I’m sorry, I did not make note of employees
November 05, 2021
It was a very nice experience, no pressure at all. Our salesman was great! I would recommend to anyone. salesman was great! I would recommend to anyone. More
by adamson104
November 05, 2021
This is definitely THE place to go to get the new or used car you need/want! Greg Taylor is awesome! Not only does he try to tell you every detail he can about the vehicle, he listens to your concerns and co car you need/want! Greg Taylor is awesome! Not only does he try to tell you every detail he can about the vehicle, he listens to your concerns and comments as well! He is very kind, thoughtful, and helpful! More
by haneynikki30
Employees Worked With
November 04, 2021
Love Rusty Wallace Kia of Alcoa I bought my Sorento new that this dealer ship in 2010 and I have been very pleased with all of my service experiences from this dealer ship that this dealer ship in 2010 and I have been very pleased with all of my service experiences from this dealer ship More
by WINDYHILL91
Employees Worked With
Jenna Mayes
November 04, 2021
Everyone was so nice & when I arrived they took me right in! They offered me coffee or soda in the waiting room! When finished they came & told me I was ready to go! Pulled my vehicle around front & I was o in! They offered me coffee or soda in the waiting room! When finished they came & told me I was ready to go! Pulled my vehicle around front & I was on my way! More
by jme64795
Employees Worked With
Alex, ALEX FERRER
November 04, 2021
Service is great! I took my car to be checked I had lack of power and engine light was on. They immediately told me what the problem was and that it would take 3 days to be fixed. I was given a loaner car s of power and engine light was on. They immediately told me what the problem was and that it would take 3 days to be fixed. I was given a loaner car so I would have something to drive. They had my car done in that exact amount of time and my car was fixed. More
by reneedonna67
Employees Worked With
Brandon Chaffins , Jenna Mayes
