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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
February 13, 2024
Fantastic service! Everything was made very simple and quick. They were able to work with my budget and helped me get into something nice! Everything was made very simple and quick. They were able to work with my budget and helped me get into something nice! More
by ptseguna
February 13, 2024
When I made the announcement, I was told it would take a hour. I scheduled another appointment accordingly. Then I was told after looking at my vehicle that it would be approximately 2-2.5 hours. Had someon hour. I scheduled another appointment accordingly. Then I was told after looking at my vehicle that it would be approximately 2-2.5 hours. Had someone come to get me so I could make my second appointment. Then they drove my car out just as my ride drove up. Frustrating More
by mdeyo143
February 09, 2024
Reported problem with automatic door motor . Which had been a replaced before for the same issue. Was told that it was due to low battery that should be replaced. Battery is not low & no other a Which had been a replaced before for the same issue. Was told that it was due to low battery that should be replaced. Battery is not low & no other automatic doors are malfunctioning . More
by melschaffe
February 09, 2024
The whole experience was awesome. They stood firm on what they had told me and made the process easy. They stood firm on what they had told me and made the process easy. More
by KATHEYMOORE
