Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,410 reviews
October 28, 2021
I was thrilled to work with Dylan, who was understanding, efficient, easy to contact, and not at all pushy. Nothing about this experience was what you expect when you want to buy a new car. I definitely woul efficient, easy to contact, and not at all pushy. Nothing about this experience was what you expect when you want to buy a new car. I definitely would buy from this dealership again. More
by liznorell
Verified Customer
October 28, 2021
Wry efficient and respectful they were fast and very Wry efficient and respectful they were fast and very courteous would go back again for work with my cat Wry efficient and respectful they were fast and very courteous would go back again for work with my cat More
by ZONAPOP17
Employees Worked With
Sorry don’t remember the name of service man very nice
October 28, 2021
Hands down the best dealership in Knoxville!! Fast and friendly service!! True professionals! If you want to be treated right, go see these guys at Rusty Wallace Kia on Alcoa Highway!! friendly service!! True professionals! If you want to be treated right, go see these guys at Rusty Wallace Kia on Alcoa Highway!! More
by WIESHIE
Employees Worked With
Corey Husketh
October 28, 2021
Best waiting room I’ve been to in Knoxville. They diagnosed and repaired the problem, but could’ve communicated a bit better, though they were very busy that day. diagnosed and repaired the problem, but could’ve communicated a bit better, though they were very busy that day. More
by Ssignore08
Employees Worked With
Corey Husketh
October 28, 2021
The experience in the service department was fast,friendly and fair. I was taken in before scheduled appointment and out faster than the predicted service time. Will continue to use and trust Ru fast,friendly and fair. I was taken in before scheduled appointment and out faster than the predicted service time. Will continue to use and trust Rusty Wallace Kia. More
by flyingfreddd
Employees Worked With
Corey Husketh
October 27, 2021
Excellent c/s Brett was amazing made our experience excellent, very professional. Everyone was great excellent, very professional. Everyone was great More
by KIM.ROB3
