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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
Verified Customer
October 19, 2021
We are repeat customers! Everything is always wonderful from the salesmen, finance, to service department! from the salesmen, finance, to service department! More
by chris22stuckey
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
October 19, 2021
I was very pleased Well care very kind and I was very pleased Well care very kind and polite Performed what I requested could not be bettet I was very pleased Well care very kind and polite Performed what I requested could not be bettet More
by MDADASHMD11
Employees Worked With
Corey Husketh, ALEX FERRER, Chase Cass
October 19, 2021
I had a great experience at Rusty Wallace Kia drom be%innign to end. Dylan was a fantastic salesman who was laid back and didn't use any pressure or gimmicks. I will definitely buy my next vehicle her be%innign to end. Dylan was a fantastic salesman who was laid back and didn't use any pressure or gimmicks. I will definitely buy my next vehicle here. More
by Cindy
Employees Worked With
Clay Magee, Dylan Hatula
October 19, 2021
The service was lacking took a long time for my vehicle to be fixed partly do to back ordered parts which I know was not the fault of the dealership. I finally received my vehicle six months later and had to be fixed partly do to back ordered parts which I know was not the fault of the dealership. I finally received my vehicle six months later and had to put another $2800 into and had it break down two weeks later. Now it is at a Kia dealership in Ohio and who knows how long it will be there. I am neither a happy or satisfied customer. More
by JHARKEMA3
Employees Worked With
Jenna Mayes
