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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
Verified Customer
October 13, 2021
One of the best dealerships around! We only buy from this dealership now, nowhere else compares! dealership now, nowhere else compares! More
by Mstqualls
October 13, 2021
Very pleasant experience. Very pleased with the whole process!! I would advise anyone to visit process!! I would advise anyone to visit More
by JILLTIPTON1953
October 13, 2021
I love working with Alex he provides excellent customer service and goes above and beyond kudos to you Alex! Kia is lucky to have Alex on their team! service and goes above and beyond kudos to you Alex! Kia is lucky to have Alex on their team! More
by JLEW1960
Employees Worked With
ALEX FERRER
October 13, 2021
DO NOT bring your vehicle here unless you want to wait a month and receive ZERO phone calls updating you on your vehicle. I’ve worked as a service advisor, and I would have been fired for not updating my cl month and receive ZERO phone calls updating you on your vehicle. I’ve worked as a service advisor, and I would have been fired for not updating my clients once within a month of having their vehicle. Highly unprofessional, very disappointing, and I will make sure that I will steer anyone I know away from servicing at this dealership. More
by DT
Employees Worked With
Jenna Mayes
October 13, 2021
Service was quicker than I anticipated. The only small complaint I have is the waiting area was dirty. The floor looked like it had not been swept or mopped in a long time. The chairs we sat in were torn complaint I have is the waiting area was dirty. The floor looked like it had not been swept or mopped in a long time. The chairs we sat in were torn & peeling. More
by None
Employees Worked With
Not sure who helped us.
