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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,410 reviews

October 13, 2021

Rusty Wallace Kia of Alcoa is taking excellent care of my vehicle. I plan to continue to use this dealership. More

by TAJOHNSON523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
October 13, 2021

The service center was clean, courteous, and punctual. Service was performed on time and there were no “surprises”. More

by Wordjunky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
October 13, 2021

We had an excellent experience with Greg Taylor and Will. They made our purchase simple, and comfortable for us. Highly recommend Rusty Wallace KIA More

by mountainman.tp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Ok the oil was half a quart low after they did the service,and the air filter was stopped up,the coolant was low and the cabin air filter was stopped up!! And why it wasn’t changed I don’t know!!! We More

by bradjenkinsou812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad was the service writer he was great
October 11, 2021

Excellent customer service. Work on car was completed sooner than expected. We are very happy with Rusty Wallace Kia Alcoa. More

by ON.AJOURNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 11, 2021

Terry Cook and Brian Kitts were very understandind, courteous and halpful to bring this deal together. More

by johnandrobinp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
October 11, 2021

Couldn't ask for nicer people always helpful always gets you in if help needed More

by JCOPELAND1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Chase Cass
October 11, 2021

Alexander was so helpful and nice! He helped me figure out an issue with my navigation after my service appointment was complete. Very friendly and thorough! More

by virginia.hudson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
October 11, 2021

Always professional and excellent service at Rusty Wallace KIA. Seamless, quick, easy process from beginning to end. More

by RIGREENE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
October 11, 2021

Alex did a great job getting the part i needed and scheduling my app't More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
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