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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
Verified Customer
October 11, 2021
Always super helpful, quick and efficient! The staff is very knowledgeable, I always feel confident/comfortable in my car when I leave! very knowledgeable, I always feel confident/comfortable in my car when I leave! More
by HOPELAWSON9438
Employees Worked With
Jenna Mayes, ALEX FERRER
October 08, 2021
Awesome to work with no pressure. Worked hard to get me out of car I was upside down in out of car I was upside down in More
by TRACIE_B37801
October 08, 2021
Love Jenna in the Service Department. Everyone needs customer service lessons from her. Also every time I’m there my original salesman, Terry, makes it a point to come speak to me. I truly appreciate th customer service lessons from her. Also every time I’m there my original salesman, Terry, makes it a point to come speak to me. I truly appreciate that. More
by acdc4809
Employees Worked With
Jenna Mayes
October 08, 2021
The service was as promised when I called for an appointment. The cost was given to me before work was started. They have a full range of complimentary drinks and snacks in the waiting area. appointment. The cost was given to me before work was started. They have a full range of complimentary drinks and snacks in the waiting area. More
by leavelle
Employees Worked With
Jenna Mayes
