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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
Verified Customer
October 06, 2021
They were great, not pushy and helped me order exactly what I wanted without upselling me on any additional features that I did not want. what I wanted without upselling me on any additional features that I did not want. More
by meg.shea3
October 05, 2021
They been good with me, and price was honest when I bring in my Kia in my Kia More
by donholsapple51
October 05, 2021
I just got my brand new Kia K5 GT-Line AWD with the Premium package in sapphire blue and I couldn't be more in love. I started looking for a new car a few months ago, and the salesman who contacted me Premium package in sapphire blue and I couldn't be more in love. I started looking for a new car a few months ago, and the salesman who contacted me from Rusty Wallace was Dylan Hattula. He helped me order the exact car I wanted in the exact color I wanted and was honest with how long it would take. I tried to go through a dealership closer to me but they were unwilling to communicate with me and didn't even offer to help me order the car I wanted. I put in a deposit with Rusty Wallace and my car came waaayyy earlier than ecpected! Dylan had everything ready for me when I got to the dealership so I was done within an hr. Dylan made sure I knew how to use all the car features before I left. He was very knowledgeable and never pushy when it came to me buying the car. I'm extreme happy with my purchase and would recommend Dylan for anyone wanting to buy a car. More
by victoria.phuong18
Employees Worked With
Brandon Chaffins, Clay Magee, Dylan Hatula
October 05, 2021
Everyone I dealt with was very nice and helpful and the waiting room they have setup for customers was clean and made it possible for me to work on homework while waiting on my vehicle. waiting room they have setup for customers was clean and made it possible for me to work on homework while waiting on my vehicle. More
by SHOPAHOLIC865
Employees Worked With
Jenna Mayes
October 05, 2021
They took time to answer all out questions. Took the car we were Interested in out of the showroom so we could drive it. Spent a lot of time showing us how to use all the special features on the new car. Ga we were Interested in out of the showroom so we could drive it. Spent a lot of time showing us how to use all the special features on the new car. Gave us a reasonable trade in on our truck and old car. More
by skipnkaylist
October 05, 2021
Always clean and hospitable.Jenna is patient explaining Always clean and hospitable. Jenna is patient explaining to me what my car needs or doesn’t need. Always clean and hospitable. Jenna is patient explaining to me what my car needs or doesn’t need. More
by MTUCKERBM
Employees Worked With
Jenna Mayes
