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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
February 07, 2024
The person I worked with was courteous and honest but I still don't understand why my scheduled appointment for an oil change took 2 hours! Explanation was you were overloaded that day. Doesn't everyone ha still don't understand why my scheduled appointment for an oil change took 2 hours! Explanation was you were overloaded that day. Doesn't everyone have to have a reserved time slot. Aren't there set times for various services which should have been accounted for when the reservation was made? More
by tdzach99
Verified Customer
February 07, 2024
Good He was very professional and easy to deal with. Fair prices on trade ins Fair prices on trade ins More
by MAL1810
February 06, 2024
We have bought 3 KIAs from them We love the sales people B J McNeely Salesperson and Will Watucki(who may not be in sales). The Accounts/Finance Mgr is also great to work with. We have the Telluride Nightfa B J McNeely Salesperson and Will Watucki(who may not be in sales). The Accounts/Finance Mgr is also great to work with. We have the Telluride Nightfall currently and we love it. We always have our KIA serviced there. They all have excellent customer service skills. More
by SHARONHATCHER53
Employees Worked With
My husband brought the car in this time. But they r always great!!!
February 06, 2024
Really nice folks in the service center. Made me fell at home. Crowded yet comfortable Made me fell at home. Crowded yet comfortable More
by nansigner
Employees Worked With
