Rusty Wallace Kia Alcoa

Always great servic and friendly staff. I wouldn't take my car anywhere else. Very knowledgeable and helpful. That's why I purches a Kia. my car anywhere else. Very knowledgeable and helpful. That's why I purches a Kia. More

We have enjoyed the service shop for three years. They are friendly, courteous and professional. The same is true of the sales and credit people. This is a dealership that cares about who they are. are friendly, courteous and professional. The same is true of the sales and credit people. This is a dealership that cares about who they are. More

I really like the enthusiasm of the sales team. Also, Aubrey was very knowledgeable and super willing to go over and teach me how to use all the features Aubrey was very knowledgeable and super willing to go over and teach me how to use all the features More

Always friendly and makes me feel welcomed. Kept informed about my car during the service and the next steps to be taken. Best service I’ve had about my car during the service and the next steps to be taken. Best service I’ve had More

The service department was great. I believe they did everything they could to help fix my car. They were very understanding and explained all of my options. everything they could to help fix my car. They were very understanding and explained all of my options. More

Thank you for the service team!!! The service team took us straight in and took care of the issue I was having with my car. We are watching the issue closely and working with the service team to make sure us straight in and took care of the issue I was having with my car. We are watching the issue closely and working with the service team to make sure it does not become a big problem More

I’ve owned my Kia for 10 yrs. & it’s been the best car I’ve ever had until I suddenly needed a $5000 motor. Between the dealership & manufacturer doing nearly nothing to discount the cost, even getting le I’ve ever had until I suddenly needed a $5000 motor. Between the dealership & manufacturer doing nearly nothing to discount the cost, even getting less discount than the service manager originally quoted, I’ll never buy another Kia. I felt such loyalty until this bad experience that I’m still upset after getting my car back. I basically paid for the car twice. And the priority at the dealership seemed to be getting the loaner car back more than the fact that a very reliable car for 10 yrs. suddenly wasn’t drivable without a new motor. I will say that the only conversation that showed any specific customer care was the last time I talked with Chase & he said to keep the loaner until I heard from Kia Goodwill. More

Corey was friendly and helpful as always. He keep me informed every step of the way. He listened to my concerns and addressed them accordingly. informed every step of the way. He listened to my concerns and addressed them accordingly. More

Had old consumption monitoring for a year. After the last fifth reading I was told there was no reason doing it. Why did I drive fifty miles every time, taking hours every time if there was no reason doing fifth reading I was told there was no reason doing it. Why did I drive fifty miles every time, taking hours every time if there was no reason doing it? More

Always pleasant. Work is done in a timely manner. The waiting area is clean and there is always ample snacks and drinks. For a dealership the work was completed at a fair price. waiting area is clean and there is always ample snacks and drinks. For a dealership the work was completed at a fair price. More