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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
August 05, 2021
They were amazing at rusty wallace kia of aloca. Bill (my salesman) was amazing. Super professional and even came and delivered my car to me over an hour away. Denise was super knowledgeable with the numbers salesman) was amazing. Super professional and even came and delivered my car to me over an hour away. Denise was super knowledgeable with the numbers. Clay also was a huge help when it came to me understanding the credit union I was financing with. They were just class acts at this dealership. I love my Ford Edge ST and I would recommend anyone who’s looking for a car (new or used) to go to Rusty Wallace Kia Alcoa. More
by STEPHENSEDD1992
August 05, 2021
Dylan was awesome to work with, very professional, friendly and went above and beyond what I would expect from a sales person. He made my purchasing experience an enjoyable experience and helped me f friendly and went above and beyond what I would expect from a sales person. He made my purchasing experience an enjoyable experience and helped me find the vehicle I was looking for. He was very dependable and honest in what he told me. I dealt with him, Josh and Denise, all were very kind and treated me with respect and kindness. They help make this an excellent buying experience. More
by gwl.1980
August 05, 2021
Professional service. Under promised and over delivered (time to complete and car wash. While waiting spoke with David re new car and value of current Sportsge in trade. While numbers were not favorable (time to complete and car wash. While waiting spoke with David re new car and value of current Sportsge in trade. While numbers were not favorable he was candid and honest in explanations and recommendations. More
by M.rmail.r
August 05, 2021
Everyone is always very nice and try to help you if you have any questions. I think it’s very nice they wash your car after they are finished with working on your vehicle. The last time I was there it was have any questions. I think it’s very nice they wash your car after they are finished with working on your vehicle. The last time I was there it was a very hot day and someone went out and started my car so it would be cool when I was finished with my paperwork. Great job. More
by THUSKEY2248
Employees Worked With
Brad
August 05, 2021
I have always had a very good visit with the service department. I had Cory this time and I could not have ask for a better person. He was very friendly and was helpful with my service issues. He and Ge department. I had Cory this time and I could not have ask for a better person. He was very friendly and was helpful with my service issues. He and Gena are the best!!!! More
by Donna
Employees Worked With
Corey Husketh
August 05, 2021
Dealer was professional, friendly, thoughtful and expedited the buying process. Highly recommend this dealer for any future purchases. Financing was smooth and easy. Will buy next car from this deale expedited the buying process. Highly recommend this dealer for any future purchases. Financing was smooth and easy. Will buy next car from this dealer. More
by doug.bca
August 04, 2021
David Autry was awesome. Easy to deal with. Straight forward. Great deal. Would definitely deal with him again. Friendly staff. Efficient on getting things done quickly forward. Great deal. Would definitely deal with him again. Friendly staff. Efficient on getting things done quickly More
by SHOCKEY_36
August 04, 2021
Representative welcomed me immediately and showed me the type car I came to see. All personnel were very friendly and knowledgeable. Came to buy used car but when salesman pointed out difference in used and type car I came to see. All personnel were very friendly and knowledgeable. Came to buy used car but when salesman pointed out difference in used and new I happily bought a new Kia soul More
by amburnsue2
Employees Worked With
Brandon Chaffins, Clay Magee
August 04, 2021
Excellent customer service. In and out with quickness and ease. All issues were Resolved with no extra problems arising. Very professional. Very pleased. Would recommend to friends and family. ease. All issues were Resolved with no extra problems arising. Very professional. Very pleased. Would recommend to friends and family. More
by CARDSHARK7733
Employees Worked With
Jenna Mayes, ALEX FERRER, Chase Cass
