Rusty Wallace Kia Alcoa

Professional and knowledgeable staff, clean waiting area, reasonable wait. It was also easy to book an appointment for service within a few days, which in my experience is difficult to do. reasonable wait. It was also easy to book an appointment for service within a few days, which in my experience is difficult to do. More

Great staff and completed the recall work as promised. Nice, clean place with small snack or drinks available for free. We only drink our own water, but it was nice of them to offer. This is my second KIA Nice, clean place with small snack or drinks available for free. We only drink our own water, but it was nice of them to offer. This is my second KIA Sorenta and I love my car. Great mileage for long trips. Got 36 miles per gallon on a trip to Florida. My Kia us super comfortable and easy to handle. Staff was friendly and courteous. Thank you to everyone involved. More

Great people great service.I would recommend anyone to take their vehicle to Rusty Wallace kia of Alcoa!Always fast and friendly service at that location. take their vehicle to Rusty Wallace kia of Alcoa!Always fast and friendly service at that location. More

Friendly group of people well satisfied with the way I was approached not pushy like a lot of other business please stay that way thank you was approached not pushy like a lot of other business please stay that way thank you More

Brad was great! Super friendly, knowledgeable and very professional. Not to long of a wait which was great. Brandon Chaffins is always a pleasure and super hopeful anytime I have questions. Rusty Wallace professional. Not to long of a wait which was great. Brandon Chaffins is always a pleasure and super hopeful anytime I have questions. Rusty Wallace Kia has one of the best service and sales department out there. More

Staff is friendly communication and listening is great always makes me feel at home and comfortable. Goes over in detail what they are going to do to my car then when done goes over in detail what they di always makes me feel at home and comfortable. Goes over in detail what they are going to do to my car then when done goes over in detail what they did and what they inspected specifically tread wear and brakes. More

I was disappointed at first because I had an appointment to look at a specific vehicle. When I got there, I was told it had sold already. A few minutes later, while waiting on an Uber, they found what the o to look at a specific vehicle. When I got there, I was told it had sold already. A few minutes later, while waiting on an Uber, they found what the one I wanted. Everything after that was great. Very happy customer. Thank you again. More

Great service. We ended up with the right fit car for us and felt like they gave us lots of options to be able to walk away happy. If you want a Telluride though you better think ahead because they are high and felt like they gave us lots of options to be able to walk away happy. If you want a Telluride though you better think ahead because they are high in demand! More

Brad was so great in explaining what the service would be done. After service he went through the bill and asked if I had any questions. Treatment was outstanding and we will be back!! done. After service he went through the bill and asked if I had any questions. Treatment was outstanding and we will be back!! More

We were very pleased with this dealership. We were treated with respect, honesty, and kindness. All other dealerships we have ever dealt with were always asking how much we looking to spend before we treated with respect, honesty, and kindness. All other dealerships we have ever dealt with were always asking how much we looking to spend before we even looked at any cars. This dealership let us look at what we wanted and test drove the car before going into financials. I will recommend friends to see BJ McNeely for sure. More