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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
August 04, 2021
Awesome team! Brian an Tyler Kitts made the entire experience great! I will buy my next vehicle from Rusty Wallace Kia Alcoa Highway for now on. experience great! I will buy my next vehicle from Rusty Wallace Kia Alcoa Highway for now on. More
by aareeves7
Verified Customer
August 04, 2021
Organized friendly helpful good inventory followup good Brian is great just like the way all the Rusty Wallace stores run this is my 2nd vehicle bought from Alcoa store Brian is great just like the way all the Rusty Wallace stores run this is my 2nd vehicle bought from Alcoa store More
by instantfrank
Employees Worked With
August 03, 2021
The people there are very nice and good to work with. I wish they could've gave a little more for my trade but I also understand the business so in the end I was ok with it. Overall the best kia dealership wish they could've gave a little more for my trade but I also understand the business so in the end I was ok with it. Overall the best kia dealership in East Tennessee More
by NURSERIFFEY
August 03, 2021
Definitely the best sales and service you will ever find. Buy your kia here! I'm on #5 I absolutely love my kia stinger gt2 Buy your kia here! I'm on #5 I absolutely love my kia stinger gt2 More
by JAARONSTALLARD
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, Clay Magee
August 02, 2021
I have had great experience at Rusty Wallace Kia Service Center. They are friendly, they have a nice waiting area with snacks and drinks. They take care of you! It’s convenient!! Center. They are friendly, they have a nice waiting area with snacks and drinks. They take care of you! It’s convenient!! More
by Courtaney
Employees Worked With
Jenna Mayes
August 02, 2021
I went in to have my seat replaced which I was told would take 3-4 hours and instead it took 5 days. They told me that I would have a rental car and when I arrived I hate to wait another 90 minutes before th take 3-4 hours and instead it took 5 days. They told me that I would have a rental car and when I arrived I hate to wait another 90 minutes before the rental car was ready. No one communicated to me at all that the service was going to take longer than the 3-4 hours. Extremely disappointed More
by SCOGINA
Employees Worked With
Corey Husketh
July 31, 2021
The staff at Rust Wallace are excellent! Bill Raybourne, our salesperson, listened to what we wanted and delivered! Our first service experience went perfectly! We love our 2022 Telluride! our salesperson, listened to what we wanted and delivered! Our first service experience went perfectly! We love our 2022 Telluride! More
by Harrymacd
Employees Worked With
July 30, 2021
Super friendly staff and answered the phone fast. Comfortable waiting area with a selection of drinks and snacks on a hot day. Located in a convenient spot. Comfortable waiting area with a selection of drinks and snacks on a hot day. Located in a convenient spot. More
by russellliles
Employees Worked With
Brad.
July 30, 2021
The salesman was awesome the experience was 2nd to none process was very efficient. I was most definitely tecommend this dealership to acquaintances and friend process was very efficient. I was most definitely tecommend this dealership to acquaintances and friend More
by johnnybyers10
July 29, 2021
Originally when my husband and I were looking for a new car, we had no intentions of going with a Kia, because we didn't know anything about them, however we went looking anyway just to see. David Autry w car, we had no intentions of going with a Kia, because we didn't know anything about them, however we went looking anyway just to see. David Autry was great!! From the time we met to the time we left we never felt pressured to buy, we only got great information from him regarding the company and also the particular vehicle we ended up buying, the Soul. The whole dealership experience was great! More
by DANIMC924
Employees Worked With
