
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,409 reviews
I have always been happy with the service I get from Rusty Wallace KIA. This is the third car that I have bought from them and I am sure it won’t be the last. Rusty Wallace KIA. This is the third car that I have bought from them and I am sure it won’t be the last. More
Rusty Wallace Kia Alcoa continues to provide excellent service, and it begins with Jenna Mayes. Jenna's professionalism, customer service skills, and Jenna's commitment to making the customer feel welcome service, and it begins with Jenna Mayes. Jenna's professionalism, customer service skills, and Jenna's commitment to making the customer feel welcome, and completely satisfied with the end results is why my family and I continue to buy and have our vehicles serviced at Rusty Wallace Kia Alcoa. Thank you Jenna Mayes for all you do. Great job!! More
Dylan made my experience finding a vehicle the best I could have asked for. Great personality, friendly, and made such an important decision seem very easy. He answered all of my questions and was very p could have asked for. Great personality, friendly, and made such an important decision seem very easy. He answered all of my questions and was very patient giving me all the time I needed. He even stayed past closing hours to make sure I knew how to operate all of the controls before leaving and told me to call him anytime with questions. Dylan and the staff were so helpful and friendly and I highly recommend them. More
The amount of care this KIA dealership put in for me what amazing customer service and a lot of respect. I am new to the area and this was an amazing first experience. amazing customer service and a lot of respect. I am new to the area and this was an amazing first experience. More
An amazing service department. They listened and understood my concerns and addressed them properly. As of today, all of the issues have been completely resolved understood my concerns and addressed them properly. As of today, all of the issues have been completely resolved More
Will and Aubrey were great to work with. The car needed a paint touch up and the air was not working correctly. We were told that all of that would be taken care of so we are hoping everything is fixed corre paint touch up and the air was not working correctly. We were told that all of that would be taken care of so we are hoping everything is fixed correctly. Not 24 hours after buying the car we found that it had almost no oil in it and my husband had to go buy 3 quarts of oil to put in it just to make it back to the dealership to have the paint touch up. Hopefully it has not done any damage to the car by being so low of oil. The car is at the service center now so we are hoping everything is fixed correctly and we have not purchased a lemon. Will and Aubrey were very nice and helpful. More
Jenna and Corey are awesome to work with. I had to bring my car in for a recall when scheduled the appointment I was told it would be 1 to 1 1/2 hours. It took les than 30 minutes!!! Great job my car in for a recall when scheduled the appointment I was told it would be 1 to 1 1/2 hours. It took les than 30 minutes!!! Great job More
Very good service and friendly people! Was very impressed by the work of Brad Skinner. He paid attention to every little detail and showed commitment and responsibility. by the work of Brad Skinner. He paid attention to every little detail and showed commitment and responsibility. More
Thanks for such a great experience at your dealership. They are a very friendly service department and very helpful. I would highly recommend them not only on sales but also service. All areas are Great! They are a very friendly service department and very helpful. I would highly recommend them not only on sales but also service. All areas are Great! More