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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

July 29, 2021

I have always been happy with the service I get from Rusty Wallace KIA. This is the third car that I have bought from them and I am sure it won’t be the last. More

by BRENTBORRESON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Clay Magee
July 29, 2021

Rusty Wallace Kia Alcoa continues to provide excellent service, and it begins with Jenna Mayes. Jenna's professionalism, customer service skills, and Jenna's commitment to making the customer feel welcome More

by michael.lardiero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 28, 2021

Dylan made my experience finding a vehicle the best I could have asked for. Great personality, friendly, and made such an important decision seem very easy. He answered all of my questions and was very p More

by JM9603
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clay Magee, Dylan Hatula
July 28, 2021

The amount of care this KIA dealership put in for me what amazing customer service and a lot of respect. I am new to the area and this was an amazing first experience. More

by jhstevens99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 28, 2021

Great service n made sure all is good. The place to be if u want great service.love Kia .don’t miss out on them More

by Roovb2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
July 28, 2021

An amazing service department. They listened and understood my concerns and addressed them properly. As of today, all of the issues have been completely resolved More

by MMAH2697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
July 28, 2021

Will and Aubrey were great to work with. The car needed a paint touch up and the air was not working correctly. We were told that all of that would be taken care of so we are hoping everything is fixed corre More

by keetond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Jenna and Corey are awesome to work with. I had to bring my car in for a recall when scheduled the appointment I was told it would be 1 to 1 1/2 hours. It took les than 30 minutes!!! Great job More

by travelingwolf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
July 28, 2021

Very good service and friendly people! Was very impressed by the work of Brad Skinner. He paid attention to every little detail and showed commitment and responsibility. More

by Howard Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
July 28, 2021

Thanks for such a great experience at your dealership. They are a very friendly service department and very helpful. I would highly recommend them not only on sales but also service. All areas are Great! More

by garystruble41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
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