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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
July 28, 2021
Very good service and friendly people! Was very impressed by the work of Brad Skinner. He paid attention to every little detail and showed commitment and responsibility. by the work of Brad Skinner. He paid attention to every little detail and showed commitment and responsibility. More
by Howard Kerr
Verified CustomerEmployees Worked With
Brad Skinner
July 28, 2021
Thanks for such a great experience at your dealership. They are a very friendly service department and very helpful. I would highly recommend them not only on sales but also service. All areas are Great! They are a very friendly service department and very helpful. I would highly recommend them not only on sales but also service. All areas are Great! More
by garystruble41
Employees Worked With
Corey Husketh
July 27, 2021
Took my Telluride I. To get the interior and exterior treated to protect the upholstery and paint. While there, the staff answers many questions about the car settings. I was very satisfied! treated to protect the upholstery and paint. While there, the staff answers many questions about the car settings. I was very satisfied! More
by Harrymacd
Employees Worked With
Bill Rayborne, Corey Husketh
July 27, 2021
I arrived a little early and was seen immediately. I was told it would take 1 - 1 1/2.hr for service. My car was finished in that time frame. Everybody was very nice. told it would take 1 - 1 1/2.hr for service. My car was finished in that time frame. Everybody was very nice. More
by connielandrum
Employees Worked With
Jenna Mayes
July 27, 2021
Always so easy to make an appointment and all of the staff are super friendly. Jenna is very knowledgeable and always takes the time to thoroughly understand what you wanting done to your vehicle. staff are super friendly. Jenna is very knowledgeable and always takes the time to thoroughly understand what you wanting done to your vehicle. More
by DEADPAT
Employees Worked With
Jenna Mayes, Corey Husketh
July 27, 2021
Great experience as always. Everyone was pleasant. Got me in and out quicker than expected. Waiting area had everything needed to make the wait not bad. in and out quicker than expected. Waiting area had everything needed to make the wait not bad. More
by SGALYON84
Employees Worked With
Jarod Goodman
July 27, 2021
The buying experience was excellent. Greg Taylor was easy to work with and made the purchase easy. Very accommodating personal. Would highly recommend for purchase of a new Kia to work with and made the purchase easy. Very accommodating personal. Would highly recommend for purchase of a new Kia More
by David G
Employees Worked With
Greg Taylor , Brandon Chaffins, Clay Magee
July 27, 2021
Warranty work performed. Prompt and informative regarding work done and follow up. They need some instruction on vehicle features specifically rear entertainment system and help in operating same. work done and follow up. They need some instruction on vehicle features specifically rear entertainment system and help in operating same. More
by acdc4809
Employees Worked With
Jenna Mayes
July 27, 2021
Good customer service and nice lobby to wait in for your services to be complete. I had to go in for a recall it took as long as they said it would take. services to be complete. I had to go in for a recall it took as long as they said it would take. More
by kadanac
Employees Worked With
ALEX FERRER
