
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
They told me that my battery was at 0% health… after starting the vehicle without assistance to drive it into the bay. They wanted to charge me $280 plus tax to replace it immediately. starting the vehicle without assistance to drive it into the bay. They wanted to charge me $280 plus tax to replace it immediately. More
Well pleased with service. They did take longer than I had hoped, but there were several people there that day, although I did have an appointment. had hoped, but there were several people there that day, although I did have an appointment. More
I was upset at first to be “put off” til August, when I called that my engine light was on. This is our only car, I was desperate. They agreed to “fit me in” if I brought the car in on Saturday. They dia called that my engine light was on. This is our only car, I was desperate. They agreed to “fit me in” if I brought the car in on Saturday. They diagnosed the problem and were able to do the repair. More
This service was fine they did a good job except they did not put the floor mats back in the car and also forgot the trunk mat as well I had to come back for the trunk mat did not put the floor mats back in the car and also forgot the trunk mat as well I had to come back for the trunk mat More
Aubrey was very patient and friendly. We went looking for one car, which he showed us, and then another car caught our eye. Aubrey graciously showed us that car and explained the differences between the for one car, which he showed us, and then another car caught our eye. Aubrey graciously showed us that car and explained the differences between the two cars. We took the second for a test drive and Aubrey explained all of the technology. We decided to buy the second car, but wanted a color they did not have in stock. Aubrey went online and found the one we wanted at another dealer in another town, and he had it sent to us. He called us when the car arrived and went went in and got it. Aubrey just did a great job all the way through the pro. cess. More
good place good placegood place good place good place good place good place great place good place good place good place good place good place. There. The next time you give something other than a 1 to 5 good place good place great place good place good place good place good place good place. There. The next time you give something other than a 1 to 5 rating type questionnaire I won’t answer. More
Everyone one was great Brett was very helpful when we decided to buy a new car when we had sign papers on a used car decided to buy a new car when we had sign papers on a used car More
Always professional and friendly when I am there. Explain everything very clearly and are willing to answer any questions I have. I recommend the Alcoa location for buying and servicing a vehicle every chan everything very clearly and are willing to answer any questions I have. I recommend the Alcoa location for buying and servicing a vehicle every chance I get More
The staff is very friendly and helpful. I asked that they check to see if my car was on the recall list. It is so the part was ordered and I was contacted about an appointment. check to see if my car was on the recall list. It is so the part was ordered and I was contacted about an appointment. More