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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

July 26, 2021

Well pleased with service. They did take longer than I had hoped, but there were several people there that day, although I did have an appointment. More

by BOBBYPBLZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 26, 2021

I was upset at first to be “put off” til August, when I called that my engine light was on. This is our only car, I was desperate. They agreed to “fit me in” if I brought the car in on Saturday. They dia More

by EMMIES.MAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 26, 2021

This service was fine they did a good job except they did not put the floor mats back in the car and also forgot the trunk mat as well I had to come back for the trunk mat More

by Thebev5724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER, Chase Cass
July 24, 2021

Aubrey was very patient and friendly. We went looking for one car, which he showed us, and then another car caught our eye. Aubrey graciously showed us that car and explained the differences between the More

by ROBERTBUSH89
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
July 24, 2021

good place good placegood place good place good place good place good place great place good place good place good place good place good place. There. The next time you give something other than a 1 to 5 More

by RPTEDFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 24, 2021

Everyone one was great Brett was very helpful when we decided to buy a new car when we had sign papers on a used car More

by jasjr57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Courtney , Clay Magee
July 23, 2021

Always professional and friendly when I am there. Explain everything very clearly and are willing to answer any questions I have. I recommend the Alcoa location for buying and servicing a vehicle every chan More

by RNNGHORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 22, 2021

The staff is very friendly and helpful. I asked that they check to see if my car was on the recall list. It is so the part was ordered and I was contacted about an appointment. More

by sdbfox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 22, 2021

Was pleased with the friendliness of Greg Taylor, he was not pushy at all. Seemed honest and up front. Was willing to go above and beyond to make sure we were pleased and satisfied with our purchase. More

by VTILSON808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Taylor, Clay Magee
July 22, 2021

Treated great by Will and Terry love my sportage good service they are a keeper what more can I say I recomend you highly I will be back More

by DEBBIE.LEWELLING1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
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