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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
July 22, 2021
They had a great automobile for us - with 2 years of warranty remaining. Dylon was very friendly, knowledgeable, and professional. We are pleased with the whole experience! warranty remaining. Dylon was very friendly, knowledgeable, and professional. We are pleased with the whole experience! More
by ckerickson
Verified CustomerEmployees Worked With
Brandon Chaffins, Clay Magee
July 22, 2021
Dylan was a great sales person and walked us through every step. We had to wait 4 months for our new Telluride, but he kept us updated on a regular basis. Thank you Rusty Wallace Kia! every step. We had to wait 4 months for our new Telluride, but he kept us updated on a regular basis. Thank you Rusty Wallace Kia! More
by lmhobbs4
July 21, 2021
This was my BEST experience buying a car ever! Their patience, kindness, knowledge and thoughtfulness for my concerns and my family amazed me! I took over 1 year to order my Telluride. Adam, Brandon a patience, kindness, knowledge and thoughtfulness for my concerns and my family amazed me! I took over 1 year to order my Telluride. Adam, Brandon and Aubrey Chaffin were always kind, patient and thorough in answering all my questions, as well as my sons. At no point did I feel like I was dealing with "salesmen" or just another car dealership! The gentlemen at Rusty Wallace Kia Alcoa are AWESOME! More
by drenfroe717
July 20, 2021
Very good dealership very friendly staff, great service department. Very helpful to answer any questions you may have about your vehicle and you get a free car wash while getting oil change department. Very helpful to answer any questions you may have about your vehicle and you get a free car wash while getting oil change More
by STRICKLAND.MARK07
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 20, 2021
10/10 definitely recommend! David Autry was a great salesman. I have a brand new 2021 Kia Forte, and it wouldn’t have happened without David. He was determined to get me out of the hunk of junk I was i salesman. I have a brand new 2021 Kia Forte, and it wouldn’t have happened without David. He was determined to get me out of the hunk of junk I was in and into a new SAFE car. More
by kayw9039
July 20, 2021
BJ was awesome to work with. He listened to what I wanted and needed and he made it happen. He didn’t try to get me into a vehicle that I couldn’t afford. He made my car buying experience easy and quick. and needed and he made it happen. He didn’t try to get me into a vehicle that I couldn’t afford. He made my car buying experience easy and quick. More
by lala Win
July 20, 2021
Eager to make a sale. Very friendly. Took me around all departments including service department.heard my needs.showed me many different vehicles thank you Mike departments including service department.heard my needs.showed me many different vehicles thank you Mike More
by vivian.miller79
Employees Worked With
Mike Medford?
July 20, 2021
Always great. Came in to get the Sportage serviced and walked away with a new Sportage. Very happy every time we got there. Great service. walked away with a new Sportage. Very happy every time we got there. Great service. More
by MYKIMBRO
July 19, 2021
I was on vacation in Pigeon Forge. My car window went off track and would not roll up. I was worked in the morning I called. I wanted to get it fixed so I could travel back to WV the next day with a cl off track and would not roll up. I was worked in the morning I called. I wanted to get it fixed so I could travel back to WV the next day with a closed window. Corey explained the process, cost and solution so I understood what was going on. Thanks to Corey and the team, I made it back home with all windows up. Thank you. More
by btb73
Employees Worked With
Corey Husketh
