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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
July 20, 2021
Always great. Came in to get the Sportage serviced and walked away with a new Sportage. Very happy every time we got there. Great service. walked away with a new Sportage. Very happy every time we got there. Great service. More
by MYKIMBRO
Verified Customer
July 19, 2021
Accommodating service - very nice staff and willing to work together to make sure needs are met and both parties are happy - highly recommend Greg Taylor work together to make sure needs are met and both parties are happy - highly recommend Greg Taylor More
by brandonlamparelli
July 19, 2021
I was on vacation in Pigeon Forge. My car window went off track and would not roll up. I was worked in the morning I called. I wanted to get it fixed so I could travel back to WV the next day with a cl off track and would not roll up. I was worked in the morning I called. I wanted to get it fixed so I could travel back to WV the next day with a closed window. Corey explained the process, cost and solution so I understood what was going on. Thanks to Corey and the team, I made it back home with all windows up. Thank you. More
by btb73
Employees Worked With
Corey Husketh
July 19, 2021
Great customer service. I missed my scheduled appointment and the service department was able to still work me in in a timely manner and get me on my way. 5 stars. and the service department was able to still work me in in a timely manner and get me on my way. 5 stars. More
by Josh.bukowski
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 19, 2021
Nice friendly staff. Go above and beyond to get the job done right. I appreciated all their efforts. I am glad I have them to handle anything I need done to my KIA. done right. I appreciated all their efforts. I am glad I have them to handle anything I need done to my KIA. More
by CFAY2002
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 19, 2021
Service was good and fairly quick. Thank you for the complimentary snacks and drinks. Send more coupons out also it took along time to get an appointment complimentary snacks and drinks. Send more coupons out also it took along time to get an appointment More
by akandkksmom
Employees Worked With
Chase Cass
July 19, 2021
Every one there does a wonderful job. I trust only your workers to work on my car. I tell a lot of my friends about your services. workers to work on my car. I tell a lot of my friends about your services. More
by Wandamdye58
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 19, 2021
Fantastic Dealership! Not pushy. Explained everything. I traded my Car in for a 2021 Kia Sportage. I LOVE MY CAR! It's a very Comfortable Car with excellent Safety Features & all the latest Technology. traded my Car in for a 2021 Kia Sportage. I LOVE MY CAR! It's a very Comfortable Car with excellent Safety Features & all the latest Technology. More
by ADParker
July 19, 2021
Very professional and helpful. Kept the lines of communication open as promised. Very helpful and thorough on the day of purchase with explanation of the systems of the SUV communication open as promised. Very helpful and thorough on the day of purchase with explanation of the systems of the SUV More
by jcrylands
