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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
July 15, 2021
The folks are always top notch here. Jenna is just awesome. Car is serviced in a timely manner, I am kept up to date and the car is always clean upon return. awesome. Car is serviced in a timely manner, I am kept up to date and the car is always clean upon return. More
by matt.jacksonN726
Verified CustomerEmployees Worked With
Jenna Mayes
July 15, 2021
Corey and Alex were incredible!! Definitely recommend every go and see him! Very Professional! I will always recommend friends and family to go see them! every go and see him! Very Professional! I will always recommend friends and family to go see them! More
by TRUSSELL6
Employees Worked With
Corey Husketh, ALEX FERRER
July 15, 2021
They made the whole transaction totally stress free they were very kind and patient with me I will definitely use this dealership again for my next car. were very kind and patient with me I will definitely use this dealership again for my next car. More
by jaclynwasham
July 15, 2021
Service department is excellent and very informative. Appointment time was adhered to with work being completed within stated time frame. Employees very courteous. Car returned clean Appointment time was adhered to with work being completed within stated time frame. Employees very courteous. Car returned clean More
by sweetpeapf@gmail
Employees Worked With
Sales dept., Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 15, 2021
Friendly staff. Very helpful and thoroughly explains what was done. I went super early. Wasn’t expecting the car wash. Nice surprise. Waiting room is always stocked with excellent choices was done. I went super early. Wasn’t expecting the car wash. Nice surprise. Waiting room is always stocked with excellent choices More
by MICHELLE.MCCAULLEY1122
Employees Worked With
ALEX FERRER
July 15, 2021
Great dealership with professional, knowledgeable and respectful people who work there. I love my new Kia Telluride and when I took it to be serviced everyone was so nice. respectful people who work there. I love my new Kia Telluride and when I took it to be serviced everyone was so nice. More
by MPAYNE914
July 15, 2021
The crew in the service department are top notch in my book. Thank you for always doing what we need done and never trying to sell us something we don’t need. book. Thank you for always doing what we need done and never trying to sell us something we don’t need. More
by Trina Massey Burton
Employees Worked With
Not sure but everyone is awesome. , Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 15, 2021
Greg and all the staff have been top notch and so helpful throughout the whole process they made everything such a breeze and was so accommodating throughout the whole process they made everything such a breeze and was so accommodating More
by annajohn0925
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, Clay Magee, ALEX FERRER
July 14, 2021
Very nice folks, very professional in greeting us and letting us know what they will be doing My wife and I were so impressed we will be taking her Kia Oltima for an oil change letting us know what they will be doing My wife and I were so impressed we will be taking her Kia Oltima for an oil change More
by CHARLIE120766
Employees Worked With
ALEX FERRER, Chase Cass
July 14, 2021
Prompt response to an online inquiry. Made an appointment took a test driver, the deal was done in a matter of hours. Very happy with the process and the vehicle. appointment took a test driver, the deal was done in a matter of hours. Very happy with the process and the vehicle. More
by RPF
Employees Worked With
Clay Magee, Dylan Hatula
