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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
July 08, 2021
Even with an appointment, I was for over 2 hrs. Ridiculous. I am so tired of receiving recalls on my Kia Soul Probably will never have another kia Ridiculous. I am so tired of receiving recalls on my Kia Soul Probably will never have another kia More
by RKEATON1956
Verified CustomerEmployees Worked With
Unsure of who I spoke with
July 08, 2021
Excellent Courteous Service! I was greeted on arrival, no waiting. I was given an approximate wait time for service on arrival that was accurate. The waiting room was comfortable with area for charging elect waiting. I was given an approximate wait time for service on arrival that was accurate. The waiting room was comfortable with area for charging electronics and free snacks. The exterior of my Telluride was also washed. More
by SHARIBREEDEN
Employees Worked With
ALEX FERRER
July 08, 2021
Corey has outstanding customer service! Everyone is super nice and always happily answers any question I have! This is my second car bought from here and I alway use the service department! RWKA never disapp nice and always happily answers any question I have! This is my second car bought from here and I alway use the service department! RWKA never disappoints! Thank you More
by HAYLEYMEKENZIE02
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 07, 2021
My wife and I had an excellent and enjoyable experience without felling any pressure. We are extremely satisfied with our third Sorento from Rusty Wallace Kia Alcoa. without felling any pressure. We are extremely satisfied with our third Sorento from Rusty Wallace Kia Alcoa. More
by DBDUPES
July 06, 2021
Very pleasant staff! Scheduling was convenient compared to other Kia dealers. My son enjoyed the complimentary snacks. We will definitely return for any future needs to other Kia dealers. My son enjoyed the complimentary snacks. We will definitely return for any future needs More
by MARGOIRWIN246
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 06, 2021
Always a great experience dealing with the sales and service department. Will, Bill and Corey are the best to deal with and highly recommend to anyone! service department. Will, Bill and Corey are the best to deal with and highly recommend to anyone! More
by Kia fan 4 life!
July 06, 2021
The young man that sold us was very nice. He did a great job explaining all the details of the car. Not to pushy, just informative which is a better way to handle things. The reason I didn't give him a 5 st job explaining all the details of the car. Not to pushy, just informative which is a better way to handle things. The reason I didn't give him a 5 star rating is because everyone can improve with time experience and wisdom. More
by Viki1234
Employees Worked With
Hunter
July 06, 2021
The Service Dept at Rusty Wallace Alcoa is always excellent and dependable. Chase Cass, your new Service is fantastic, as is the young man I always work with there, Corey Husketh. They are thorough a excellent and dependable. Chase Cass, your new Service is fantastic, as is the young man I always work with there, Corey Husketh. They are thorough and always explain things so I can understand what's going on. Chase even took time to ride with me so he could hear the noise I was concerned about. Treated like family, not just a job to be done! More
by TOM.NANCY.VN
Employees Worked With
Corey Husketh, Chase Cass
July 05, 2021
