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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
July 05, 2021
I love how this dealership takes good care of their customers. They really make sure to take the time to go over the whole vehicle to make sure it’s in good shape customers. They really make sure to take the time to go over the whole vehicle to make sure it’s in good shape More
by aamberonelove
Verified CustomerEmployees Worked With
Jenna Mayes
July 05, 2021
When I drove in I was met by Alex who kept me informed of the progress on my vehicle. He was courteous and friendly. I always have my vehicle serviced at Alcoa Kia and have been very happy. the progress on my vehicle. He was courteous and friendly. I always have my vehicle serviced at Alcoa Kia and have been very happy. More
by JSHICKS2002
Employees Worked With
ALEX FERRER
July 05, 2021
Very easy to work with. Loved my salesman. He was open and honest, and right away informed me of ways they could help my car purchasing experience, and the deals they were offering. and honest, and right away informed me of ways they could help my car purchasing experience, and the deals they were offering. More
by bllbphillips
Employees Worked With
July 05, 2021
They got me right in and finished at the time they said, polite and well mannered, 0verall I'm pleased with my service I received polite and well mannered, 0verall I'm pleased with my service I received More
by CURTISDANIEL384
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 05, 2021
Very clean waiting area. Friendly staff that let you know price ahead of doing the work. Nice selection of complimentary snacks for while you wait. price ahead of doing the work. Nice selection of complimentary snacks for while you wait. More
by SUSANPEERY1
Employees Worked With
ALEX FERRER
July 05, 2021
Service up to par as usual. Friendly staff. Nice waiting area. Happy to do business with you. Keep sending coupons! Thank you. Happy holidays to you all. area. Happy to do business with you. Keep sending coupons! Thank you. Happy holidays to you all. More
by ROBIN3Z
Employees Worked With
Jenna Mayes
