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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
July 01, 2021
They took my sat right in, told me how long it would take, and we’re done well within the timeframe. I especially liked that they washed my car! take, and we’re done well within the timeframe. I especially liked that they washed my car! More
by DALTONS1958
Verified CustomerEmployees Worked With
Corey Husketh
July 01, 2021
Jenna Mayes made my visit to your service department a very pleasant one. She was very friendly and kept me informed on what was going on with my car. You have one of the nicest waiting areas I have ever very pleasant one. She was very friendly and kept me informed on what was going on with my car. You have one of the nicest waiting areas I have ever been in. Everyone there is very friendly and polite. I definitely will recommend Rusty Wallace Kia to my friends. More
by Bearcrossing05
Employees Worked With
Terry Cook, Jenna Mayes
July 01, 2021
I’ve been dealing with the The Kia place on Alcoa highway for a long time I have bought three vehicles from them and they’ve all been really good to me I would recommend the Kia on Alcoa highway to anybody I for a long time I have bought three vehicles from them and they’ve all been really good to me I would recommend the Kia on Alcoa highway to anybody I have sent a few people out there and they have bought cars so anybody need a car go to Rusty Wallace Kia on Alcoa highway More
by DONNAGASS3
July 01, 2021
I had been having problems with my seat sliding mechanism for a year since I bought my Telluride. Every time I came in for service I would talk to the service department about it. Finally the new service man for a year since I bought my Telluride. Every time I came in for service I would talk to the service department about it. Finally the new service manager took my complaint for real and ordered me a new seat More
by SCOGINA
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 01, 2021
Always receive great service at Rusty Wallace. The staff are friendly and informed about the service and products they are providing. My go to dealership are friendly and informed about the service and products they are providing. My go to dealership More
by MRGRMPBEAR
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 30, 2021
Excellent service as always.. very satisfied with the way they work very professional and knowledgeable.. I highly recommend them to everyone.. thank you for job well done they work very professional and knowledgeable.. I highly recommend them to everyone.. thank you for job well done More
by boring.debra
Employees Worked With
Jenna Mayes
