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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
Verified Customer
June 21, 2021
I always have great service at Rusty Wallace Kia in Alcoa! Always very friendly and helpful. Not long after buying my Kia, I had a flat tire. Fortunately, the dealership was still open and a manager an Alcoa! Always very friendly and helpful. Not long after buying my Kia, I had a flat tire. Fortunately, the dealership was still open and a manager and mechanic drove to where I was stranded at and changed my tire. Awesome service 😊 More
by DTANNER2008
Employees Worked With
Jenna Mayes
June 20, 2021
Great job on my car repair. Cory was an excellent service advisor and kept me informed all the wat through the repair. He was very friendly and helpful with everything. Thanks again! advisor and kept me informed all the wat through the repair. He was very friendly and helpful with everything. Thanks again! More
by JSARTIN08
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 20, 2021
The dealership had good inventory for the type of vehicle I wanted. Personnel were friendly and helpful without being intrusive. Very pleased with my experience there. I wanted. Personnel were friendly and helpful without being intrusive. Very pleased with my experience there. More
by melissa.n
June 18, 2021
Excellent experience. I appreciate service without being pressured for additional services. The service people were great and I was in and out in no time. pressured for additional services. The service people were great and I was in and out in no time. More
by jgtunnell
Employees Worked With
Jenna Mayes
June 18, 2021
Jenna in service does a great job communicating with us and gets the work turned out quickly for a reasonable price. Thanks for the good work and gets the work turned out quickly for a reasonable price. Thanks for the good work More
by dougjustus.comknoxville
Employees Worked With
Jenna Mayes
June 18, 2021
Everyone was very friendly and knowledgeable. I felt absolutely no pressure to make a purchase; nor to purchase a higher-end vehicle. I purchased exactly what I wanted at a fair price. absolutely no pressure to make a purchase; nor to purchase a higher-end vehicle. I purchased exactly what I wanted at a fair price. More
by outathome
June 17, 2021
The guys were friendly and helpful. They got to work on my car practically immediately. I'll admit the waiting room was small and the WiFi wasn't that great. But the chairs were comfortable and they provid my car practically immediately. I'll admit the waiting room was small and the WiFi wasn't that great. But the chairs were comfortable and they provided snacks. More
by EAGLEJVM
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
