
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was out of town, had a issue and they went above and beyond to get me in to find out what the issue was and THEY DID! I appreciate everything they told me and when I am I am ready to upgrade my car I w beyond to get me in to find out what the issue was and THEY DID! I appreciate everything they told me and when I am I am ready to upgrade my car I will come back to get one there. Very friendly!!!! More
just don't.... trust me. They give less than 50% percent of what your car is worth... my example... they bought my paid off trade in for 6k put it for sale for12 k and wouldn't budge in negotiations even wi of what your car is worth... my example... they bought my paid off trade in for 6k put it for sale for12 k and wouldn't budge in negotiations even with 10k down. Gerry gets 0 stars.... but their finance guy was pretty cool. I will never go back there except for warranty work. More
Jenna was great to work with, however I have never had a bad experience here at this location. Fast service, friendly faces and affordable prices. bad experience here at this location. Fast service, friendly faces and affordable prices. More
Rusty Wallace Kia has the most professional, courteous and knowledgeable Staff! Every encounter has been a very pleasant experience. The waiting room and snacks available are wonderfully maintained. and knowledgeable Staff! Every encounter has been a very pleasant experience. The waiting room and snacks available are wonderfully maintained. More
Came in for an oil change with the essentials coupon. Jenna was great as always. Enjoy the waiting room has complimentary food and beverage choices. Jenna was great as always. Enjoy the waiting room has complimentary food and beverage choices. More
I will probably never get to meet someone who designed the new Kia logo or the motivation behind the new product line, my first impression is from the way that Rusty Wallace has portrayed Kia. My Kia Sore the new Kia logo or the motivation behind the new product line, my first impression is from the way that Rusty Wallace has portrayed Kia. My Kia Sorento is of the greatest importance to me and I value my purchased. I love how Jenna in the service department values the service that I want done to my car by her knowledge and kindness. More
Ease of scheduling appointment very friendly and prompt when I arrived. Work finished in a timely manner and waiting area was very clean with ample refreshments for my wait. Outstanding service. when I arrived. Work finished in a timely manner and waiting area was very clean with ample refreshments for my wait. Outstanding service. More
Great people at a great dealership. Quality service every time. Have been using them starting Jan. 2018. Never disappointed when using their services. A rare quality these days. time. Have been using them starting Jan. 2018. Never disappointed when using their services. A rare quality these days. More
I only went in to check out the 2021 Sorentos. Garry was incredible! So patient and not the least bit pushy. We ended up leaving with a beautiful 2021 Sorento Hybrid. I highly recommend this dealership. Eve incredible! So patient and not the least bit pushy. We ended up leaving with a beautiful 2021 Sorento Hybrid. I highly recommend this dealership. Everyone was extremely nice and professional. More
Amazing customer service from Ron. Really listened to what I wanted and didn't try to force me into anything. If I had any concerns or questions he answered them or found a solution. I would highly recom what I wanted and didn't try to force me into anything. If I had any concerns or questions he answered them or found a solution. I would highly recommend anyone looking for a Kia to talk to Ron at Kia Alcoa More