Back

Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Contact Dealership

4612 Alcoa Highway

Louisville, TN

37777

Directions

By Type

Showing 6,409 reviews

June 10, 2021

I was out of town, had a issue and they went above and beyond to get me in to find out what the issue was and THEY DID! I appreciate everything they told me and when I am I am ready to upgrade my car I w More

by DIXIEMOM708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
June 10, 2021

just don't.... trust me. They give less than 50% percent of what your car is worth... my example... they bought my paid off trade in for 6k put it for sale for12 k and wouldn't budge in negotiations even wi More

by DANIEL.TULEY1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garry King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Clay Magee
June 10, 2021

Jenna was great to work with, however I have never had a bad experience here at this location. Fast service, friendly faces and affordable prices. More

by CHRISTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 10, 2021

Rusty Wallace Kia has the most professional, courteous and knowledgeable Staff! Every encounter has been a very pleasant experience. The waiting room and snacks available are wonderfully maintained. More

by NANAB54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
June 10, 2021

Came in for an oil change with the essentials coupon. Jenna was great as always. Enjoy the waiting room has complimentary food and beverage choices. More

by JWLAMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 10, 2021

I will probably never get to meet someone who designed the new Kia logo or the motivation behind the new product line, my first impression is from the way that Rusty Wallace has portrayed Kia. My Kia Sore More

by John007Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 10, 2021

Ease of scheduling appointment very friendly and prompt when I arrived. Work finished in a timely manner and waiting area was very clean with ample refreshments for my wait. Outstanding service. More

by garvinellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 10, 2021

Great people at a great dealership. Quality service every time. Have been using them starting Jan. 2018. Never disappointed when using their services. A rare quality these days. More

by JACKIE_H_WARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 09, 2021

I only went in to check out the 2021 Sorentos. Garry was incredible! So patient and not the least bit pushy. We ended up leaving with a beautiful 2021 Sorento Hybrid. I highly recommend this dealership. Eve More

by Brittany R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
June 09, 2021

Amazing customer service from Ron. Really listened to what I wanted and didn't try to force me into anything. If I had any concerns or questions he answered them or found a solution. I would highly recom More

by b1m2galbraith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Groves
...
320
...